If they would confirm it's a bug then yes I agree, If they read them all how
hard is it to respond with a simple it's a bug, should be able to do that,
try looking into here or this. The questions asked are not considered
trivial in my mind, it's not like I've ever asked how to build a cell
renderer or anything (not that that's bad). It's rare I do not have the help
up at the same time as flex, I refer to it very often.

I feel the post has been taken in a critical sense. I want to see Flex
succeed as much as the next person, however to think that a strong community
can be built without considerable contributions from the maker, is kind of
hard to imagine. Where would Java be today if Sun did spend a considerable
effort, and expense in its community building?

"A couple of questions answered here, and there will not do it. " May have
been out of line :)

Anyway thanks for the input.

Jason

-----Message d'origine-----
De : flexcoders@yahoogroups.com [mailto:[EMAIL PROTECTED] la
part de Tom Chiverton
Envoyé : jeudi 22 juin 2006 10:56
À : flexcoders@yahoogroups.com
Objet : Re: [flexcoders] Please Adobe. Unanswered questions, and
building the community


On Thursday 22 June 2006 09:16, sourcecoderia wrote:
> bothered, or it's a bug. Since the first thought is that they can't
> be bothered we continue to try and find a solution to the problem,
> until completely frustrated.

There is an official (read $$$) support channel, and there are unofficial
support channels (like here).
Here is provided by community members and a few people from Adobe, basically
(as I see it) on a best effort basis.
This is not the place to report bugs (though it's useful to report them here
too for everyone to see).

> questions then I have had answered, I participated in the alpha
> testing, I've reported bug's in this forum. All this I'm very willing
> to do, and continue doing. However your community support people
> could at least take the time and read the question, and either
> confirm it as a bug, not possible, or give an idea of where to look.

I agree with you right up to the last bit - Adobe should not have to respond
to every single post. Just rest assured they really do read them all.

> Why are there no tutorials except the few you have done to get people
> up to speed, where is all the learn by example stuff, tips, general
> community building. Surly you can invest in some full time community
> support personnel.

I'm sure there will be a ton of this e.g. DevNet articles, later this month.
Assuming Adobe really are planning the Flex2 release announcement for
CFUNITED.

> A
> couple of questions answered here, and there will not do it.

I think thats rather on the low side :-)

> questions. Any answer is better then none.

I've said before that I try and go back over no-child posts older than a few
days and say at least *something*, but sometimes it's over my head, doesn't
have a simple cut'n'paste test case, or just a case of needing to read the
manual (hell, it's got a search button !) in which case I've got tired of
saying the latter :-)

Overall, Adobe are certainly going in the same good, open, direction MM
were -
and I'm, sure there is more to come.

--
Tom Chiverton

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