Thanks Bob but you really didn't have to do that!

I hope it works well, it still seems like a very fast system.
73
Neal

On Wed, Sep 28, 2011 at 9:38 PM, Bob K. WA2SQQ <[email protected]> wrote:

> Some of you who are subscribing to this reflector might be considering
> buying a Flex radio and are wondering which PC to use. I purchased my Flex
> 5000 used and was fortunate to also get one of Neil Campbell’s custom built
> PC’s in the deal. Neal disabled many of the services that Flex radios don’t
> need, to optimize the Flex radio's performance. The end result is a very
> responsive system, running mean and clean.
>
> A few weeks ago I went to get on the air and discovered the PC was dead. I
> suspected it was the power supply, and soon discovered that the power
> supply
> was physically smaller than a standard PC supply. At 9:30 PM. I e-mailed
> Neal to find out where I could get a replacement. Within 5 minutes I
> received a response, along with an offer to have the case and power supply
> updated, at a very reasonable cost. Considering I’d be traveling the next
> week I decided to take him up on the offer. I also decided that this might
> be a good time to upgrade the Flex 5000 and add the 2nd receiver.
>
> Last Friday I got back from my trip and RX2 was sitting at the FedEx office
> waiting for me. My PC came back from Neil today with a new case and power
> supply. Since the form factor of the case was different he also swapped out
> the fire wire card. Keep in mind that I didn’t originally purchase the PC
> from Neil. Neil’s customer service (just like Flex Radio’s) is first rate.
> His PC’s are reliable and really allow you to enjoy your Flex radio to its
> full potential, and at a very reasonable cost. Any perspective Flex
> customer
> should consider using one of his PC’s rather than bogging down your home
> PC.
> These days people are very quick to complain, but seldom take the time to
> give credit where it’s due. Neil deserves an “atta boy” on this one!
>
> Now, I am thoroughly convinced that Neil and the support staff at Flex
> really don't have a social life. It seems anytime you e-mail them, their
> response is almost instantaneous. I've owned Kenwood's, Yaesu's as well as
> many of the classics like Hammarlund and Swan. No other company came close.
> Thanks to all, and guys you need to take some time off and enjoy life!!
>
> --
> *Best 73 de WA2SQQ
> Elmwood Park, NJ
>
> "The only dumb questions are those we don't ask"*
> _______________________________________________
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> This is the FlexRadio Systems e-mail Reflector called FlexEdge.  It is used
> for posting topics related to SDR software development and experimentalist
> who are using beta versions of the software.
>



-- 
Abroham Neal Software
www.abrohamnealsoftware.com
Work:(540) 645 5394
Mobile:(540) 645 8171
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using beta versions of the software.

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