Dear FlexEdge members,

The FlexEdge reflector or discussion group was created in July 2009 to accommodate customers that wanted to discuss the more technical aspects of PowerSDR and our software defined radios, leaving the operational questions to be discussed on the FlexRadio User’s reflector. When PowerSDR was being developed in “real time” and users had access to the code using the public SVN server, this reflector achieved its goals and objectives. With the release of PowerSDR v2.0, we decided to restrict access to SVN and distribute only production or “packaged” releases of our software products. At that time we noticed a decline in the use of the FlexEdge reflector, but we decided to keep it operational because it was still viable as a place for experimenters to discuss the more technical aspects of our SDRs.

Over the past several months, there has been a noticeable drop off on FlexEdge posts. We have attributed it to several factors, one of which is the new FlexRadio User Community (https://community.flexradio.com/flexradio) which allows users to reap the benefits of both a reflector and a forum in one convenient software package.

In order to minimize the number of diverse places where customers expect to receive assistance from FlexRadio employees and users of FlexRadio Systems’ products, we have made the difficult decision to shut down the FlexEdge reflector. Therefore starting today, we will no longer be accepting posts to this reflector from users. We recommend that you utilize the FlexRadio User Community for topics that you would normally submit to this list for discussion.

We regret that taking this action, but having fewer places where users can interact with FlexRadio users and employees will result is a better user experience.

We will be keeping the FlexRadio User's Reflector on line for the foreseeable future. This action only affects the FlexEdge reflector

Also, it you are in need of direct assistance from FlexRadio Systems, it is highly recommended that you use submit a HelpDesk support ticket (http://helpdesk.flexradio.com/hc/en-us/requests/new) for your issue. This process assigns you a case number so that one of our engineers can work your issue one-on-one. Thank you for your understanding and we hope to see everyone on the FlexRadio Community.

73

-Tim
--
Tim Ellison, W4TME
Customer Experience Manager
FlexRadio Systems™
4616 W Howard Ln, Suite 1-150
Austin, TX 78728
Phone: 512-535-4713 Ext. 223
Email: [email protected] <mailto:[email protected]>
Web: www.flexradio.com <http://www.flexradio.com>

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