The first time I emailed them, prior to the release of the original firmware
"fix", I received a nice reply from their marketing VP. However, I've not
heard back since I contact them again about this current issue (of fixing
the "fix").

Guy Atkins
Puyallup, WA USA
www.sdr-1000.blogspot.com



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tim Ellison
Sent: Sunday, June 18, 2006 7:51 AM
To: flexradio@flex-radio.biz
Subject: [Flexradio] Has anyone received a reply from Presonus?


I was wondering for those who e-mailed Presonus about getting the new
firmware that fixes the problems with the beta firmware that was
available from Flex received a response to your e-mail/snail mail?    I
have not and to be perfectly honest, I am getting a little perturbed at
there lack of response.  This is the 7th e-mail that I have sent to the
company since I have owned the Firebox that has gone unanswered.

Also calls to the Tech Support line. Of which someone rarely answers, are
not returned either.


-Tim
---
Tim Ellison <mailto:[EMAIL PROTECTED]> 
Integrated Technical Services <http://www.itsco.com/>  
Apex, NC USA
919.674.0044 Ext. 25 / 919.674.0045 (FAX)
919.215.6375 - cell
>>> PGP public key available at all public KeyServers <<<
Skype: kg4rzy





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