Clay,

You should contact technical support for assistance on this problem.  It
sounds like some kind of hardware conflict.

Gerald


Gerald Youngblood, K5SDR
President and CEO
FlexRadio Systems(TM)
13091 Pond Springs Road, #250
Austin, TX 78729
Phone: 512-535-4713 Ext. 202
Email: ger...@flexradio.com
Web: www.flexradio.com <http://www.flex-radio.com/>

Tune In Excitement (TM)

PowerSDR(TM) is a trademark of FlexRadio Systems


On Sat, Nov 13, 2010 at 12:50 PM, Clay W7CE <w...@curtiss.net> wrote:

> I tried the patch, but unfortunately the 1500 panadaptor is still flat
> line.
>
> The computer here is an Asus P7P55D motherboard with an Intel I7-860 CPU, 8
> GB memory, an Asus EN9800GT video card (Nvidia GeForce 9800 GT chipset) and
> a Creative I/O PCI card with 6 RS-232C serial ports.  I'm running Win7
> Ultimate 64-bit.  Both the 5000A and 3000A work fine.
>
> 73,
> Clay  W7CE
>
>
> On 11/13/2010 8:39 AM, Gerald Youngblood wrote:
>
>> Dear FLEX-1500 customers,
>>
>>
>> While the vast majority of FLEX-1500 owners have had no problem installing
>> PowerSDR(TM) v2.0.16, a small number have not been able to get the release
>> running properly when upgrading from Beta v2.0.8 or earlier versions.
>>  They
>> symptom is a flat line Panadaptor display and S Meter reading of -240 dBm
>> or
>> so.  Note, this applies to upgrades and thus does NOT apply to virgin
>> installations of v2.0.16.
>>
>>
>> In around 90% of the cases, this problem has been solved by properly
>> removing the old drivers.  We have just posted a new version of the
>> “1500_DriverPatchKit_2.0.16.zip Rev B” on the download site.  This
>> contains
>> a PDF document entitled, “PowerSDR 2.0.16 Driver Repair” that explains how
>> to run the associated batch file called “Repair.bat.”  If after installing
>> PowerSDR v2.0.16, you have a flat line Panadaptor, please download the
>> file
>> and follow the directions provided.   Once you have v2.0.16 running
>> properly, the repair program will not be required for future upgrades.
>>  Note
>> that customers who tried the earlier version of Repair and did not find it
>> to resolve the problem should try the new Rev B version.
>>
>>
>> This should fix most problems.  However, there are some machines that
>> experience hardware conflicts due to the much lower latency of the new USB
>> driver.  Some laptops for cost reasons use USB on the motherboard for
>> control of many devices, even wireless adapters.   These can cause
>> conflict
>> problems.  Some customers have found that installing a PCI Express USB
>> card
>> on desktops or a hub on some machines fixed their  problems.  These are
>> unique to specific hardware configurations but we are looking into ways to
>> identify those issues.
>>
>>
>> If after running the repair program, you still have problems running
>> v2.0.16, please contact FlexRadio technical support for assistance.
>>
>>
>> Sincerely,
>>
>> Gerald
>>
>>
>> Gerald Youngblood, K5SDR
>> President and CEO
>> FlexRadio Systems(TM)
>> 13091 Pond Springs Road, #250
>> Austin, TX 78729
>> Phone: 512-535-4713 Ext. 202
>> Email: ger...@flexradio.com
>> Web: www.flexradio.com<http://www.flex-radio.com/>
>>
>>
>> Tune In Excitement (TM)
>>
>> PowerSDR(TM) is a trademark of FlexRadio Systems
>> _______________________________________________
>> FlexRadio Systems Mailing List
>> FlexRadio@flex-radio.biz
>> http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
>> Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/
>> Knowledge Base: http://kc.flexradio.com/  Homepage:
>> http://www.flexradio.com/
>>
>>
>
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> http://www.flexradio.com/
>
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