Well said and I agree. How many times has a major manufacturer introduced a new whiz-bang radio with a software bug in it. How many times has that bug not be fixed? This one of the reasons I have a Flex to begin with.
If I am spending that much on a radio, and little extra is not an issue. I can not afford a 6xxx right now, but it has moved to the top of my "win the lottery" list, and hey, you never know what the future brings. -------------------------------- Justin KB1TFH On May 18, 2012, at 10:59 PM, Stephen Hicks, N5AC wrote: > This is probably going to sound counter-intuitive on the surface, but I > would like to communicate this message: > > You WANT us to charge for software updates. > > Why? When you purchase a radio, it is an investment. It is in your best > interest for us to continue to create software innovations that will make > your radio more and more capable. If we do this, your radio will stay > current with technology (within reason) with new software and it will > retain it's value and continue to be a source of enjoyment for years to > come. We have shown that this is what we want to do as a company by doing > it -- we want to innovate and we want to provide you with the best > technology we can. We love hearing our customers thank us for getting to > "download a new radio." I can't begin to tell you all the ideas that we > have and how excited we are about delivering on those ideas. > > Now if you figure that we can provide 'x' improvement over the years, but > with a small investment from most people in the community, there is a > multiplicative effect: your dollars are multiplied by all others who also > buy and give you leverage in getting more advanced features that make your > radio more fun and help it retain value by staying current. In effect, you > get '10x' or some multiplier on your investment of a software update. Our > objective is for you to say "YES, I want that update because if has a lot > of new features and is well worth the $200 FlexRadio is charging." > > If this is not the case, we know you won't buy. There is another effect > here -- we know that we have to build what you want or we won't be able to > sell it. By charging, it places more control in your hands, albeit > indirectly. > > I believe that you want new, cool, useful, advanced features and I know > that we want to give them to you. For us to be able to do more, quicker, > takes money to pay more engineers. These engineers will, in turn, develop > those new features. > > While it would be "better" if we developed and gave away software > indefinitely for free, it is not realistic. I believe that you want us to > charge for software. > > 73, > Steve > > Stephen Hicks, N5AC, AAR6AM > VP Engineering > FlexRadio Systems™ > 4616 W Howard Ln Ste 1-150 > Austin, TX 78728 > Phone: 512-535-4713 x205 > Email: st...@flexradio.com > Web: www.flexradio.com > > > > *Tune In Excitement™* > PowerSDR™ is a trademark of FlexRadio Systems > > > > > On Fri, May 18, 2012 at 10:41 AM, Tim Ellison <t.m.ellison...@gmail.com>wrote: > >> At this time it is not. We will have to evaluate the business case to see >> of that is viable. >> >> -Tim >> --- >> Sent from my mobile phone >> >> On May 18, 2012, at 11:11 AM, Ed Wilson <ed.wil...@ymail.com> wrote: >> >>> Tim, >>> >>> Are you at liberty to let us know whether SmartSDR will be compatible >> with the current line of Flex radios or will they continue to be driven by >> PowerSDR? >>> >>> Ed, K0KC >>> >>> From: Tim Ellison <t.m.ellison...@gmail.com> >>> To: Alan NV8A <n...@charter.net> >>> Cc: FlexRadio Reflector <FlexRadio@flex-radio.biz> >>> Sent: Friday, May 18, 2012 10:26 AM >>> Subject: Re: [Flexradio] Will there be a yearly charge for future PSDR >> releases for non-6000 owners? >>> >>> It is company policy not to speculate or discuss future software and >> hardware products before their release do I am not at liberty to comment. >>> >>> -Tim >>> --- >>> Sent from my mobile phone >>> >>> On May 18, 2012, at 10:03 AM, Alan NV8A <n...@charter.net> wrote: >>> >>>> interesting wording. What about versions beyond 2.0? >>>> >>>> 73 >>>> >>>> Alan NV8A >>>> >>>> >>>> On 05/18/12 09:52 am, Tim Ellison wrote: >>>>> There is no plan to charge for PowerSDR v2.0 releases >>>>> >>>>> Tim Ellison >>>>> >>>>> On 5/18/2012 8:18 AM, vtnn...@comcast.net wrote: >>>>>> >>>>>> Since there will be a $200 charge for sofware releases for the 6000 >>>>>> series will there also be a charge for all of the models below them? >>> >>> _______________________________________________ >>> FlexRadio Systems Mailing List >>> FlexRadio@flex-radio.biz >>> http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz >>> Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/ >>> Knowledge Base: http://kc.flexradio.com/ Homepage: >> http://www.flexradio.com/ >>> >>> >> _______________________________________________ >> FlexRadio Systems Mailing List >> FlexRadio@flex-radio.biz >> http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz >> Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/ >> Knowledge Base: http://kc.flexradio.com/ Homepage: >> http://www.flexradio.com/ >> > _______________________________________________ > FlexRadio Systems Mailing List > FlexRadio@flex-radio.biz > http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz > Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/ > Knowledge Base: http://kc.flexradio.com/ Homepage: http://www.flexradio.com/ _______________________________________________ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/ Knowledge Base: http://kc.flexradio.com/ Homepage: http://www.flexradio.com/
