Hi Jim. 

I had the same problem with my 5000A. Turned out to be the FireWire driver. 
What OS are you using? I'm running Windows 8 64 bit and forgot to install as 
administrator. Reinstalled starting the installer using "Run as". This solved 
the problem

Sendt fra min iPad

Den 2. mai 2013 kl. 05:41 skrev "bearcreekcatt...@juno.com" 
<bearcreekcatt...@juno.com>:

> I had been running 2.5.3 until my hard drive crashed.  Made sense to me
> to install 2.6.4 at this juncture.  It seemed like the download went as
> it should have and my 3000 is recognized.  When I attempt to run the
> program, a see a pop up window that tells me I need to update my firmware
> to continue.  That's curious....I have the latest 3000 firmware
> installed.  When the update option is selected, I receive a message
> saying it's complete and that I should restart Power SDR.  It just keeps
> "looping around itself" repeating the same updated needed message, never
> allowing me to go beyond that point.  No joy!  What's the workaround for
> this?
> 
> Jim
> de nx4e
> 
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