Here is how you submit a HelpDesk ticket to get support. http://support.flexradio.com/
Direct e-mail is no longer a primary method for receiving support. We use the HelpDesk to assign trouble tickets.
http://helpdesk.flexradio.com/home Tim Ellison On 10/28/2013 1:01 PM, barryk7...@gmail.com wrote:
How do I get Flex service to respond to my request for repair of my 1500? I have sent two emails requesting direction to return my unit for repair of the audio out front panel connector and have received no response. I try to use email because of hearing difficulties (yes even hard of hearing people can use audio). I am a tad frustrated at the moment, and anger approaches for being totally ignored. Dudley what gives? 73 de K7BAW Barry Winters barryk7...@gmail.com _______________________________________________ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/ Knowledge Base: http://kc.flexradio.com/ Homepage: http://www.flexradio.com/
_______________________________________________ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/ Knowledge Base: http://kc.flexradio.com/ Homepage: http://www.flexradio.com/
