Johnnie,
Based on the description of your issue, additional information is going
to be needed to address your issue and using the reflector is not the
most effective way to assist you. I recommend you submit a support
ticket via our HelpDesk (http://helpdesk.flexradio.com/home) so our
Support Engineers can assign you a case number and investigate your
issue further. Opening a HelpDesk support ticket will ensure our
highest level of customer service we can provide. For details on how to
submit a HelpDesk support ticket, please refer to the following URL:
http://support.flexradio.com/ Once the support ticket is submitted, a
support engineer will be in contact so we can work on the issue. Thank
you for your cooperation.
Tim Ellison, W4TME
Customer Experience Manager
FlexRadio Systems™
4616 W Howard Ln, Suite 1-150
Austin, TX 78728
Phone: 512-535-4713 Ext. 223
Email: t...@flexradio.com <mailto:t...@flexradio.com>
Web: www.flexradio.com <http://www.flexradio.com>
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On 3/25/2014 4:03 PM, Johnnie Spotts wrote:
Dudley and Tim,
I am still having trouble on start up. I get the horizontal line cross the waterfall dark on bottom half white on top half. I go to the FlexRadio Icon and then to Operation mode if it is on normal I put it on safe mode 1, if it is on safe mode 1 I put it on normal 1 and then turn radio off and back on and it opertes normal. any sugestions on what I have set wrong.
Thanks
73,
Johnnie
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