[EMAIL PROTECTED] wrote:
Eric Brasseur writes:
He got mad. He was wrong to do so, we all agree on this. I think the response that was sent to him; "look, you didn't pay for it, so don't complain"

Full stop.  No, I don't agree -- that's not the response he got.
The response he got was more along the lines of "this is the
one zillionth time you've yelled at us about this in the last
several months, and it's getting really frustrating."  Your email
advises patience, and I agree wholeheartedly; but not without
limit.  Requiring patience-without-limit of developers is unrealistic
and unfair, and is the path to burned-out developers who quit.

-c


The beauty and the troubles of opensource, you can interact with the developers and you can get to yell at the developers. With proprietary software the best/worst you can do is call it rubbish and chuck it into a corner. That's why developers of opensource have to first develop a suitably hard shell, that way they can ignore the barbs and work effectively with people who want to help them in their efforts. There should be a EULA or an addendum to the GPL that warns users that they are indebted to developers for work done and time freely given ... make suggestions, help in any way possible like writing docs, do not complain if you can't contribute. The only valid complaints that are justified are the ones where a developer rejects ideas that would improve a project, but even here, in an extreme case, other developers can fork the project.
Regards
Sid.
--
Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
Retired IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support Specialist, Cricket Coach
Microsoft Windows Free Zone - Linux used for all Computing Tasks

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