Hi all, As we are finishing up this round of contextual inquiries, it's time to turn to modeling what we've learned. So far between UCB, U of T and York University we've met with 8 faculty, 2 TA/GSIs, 6 undergrad students, 2 grad students and 3 instructional designers/support staff. Nice job team! The CI team (Allison, Judy, Shaw-Han, Erin, Daphne) is going to kick-off modeling with virtual working meetings next week. We'll have video conferencing set up at Toronto and Berkeley (with a couple cameras at each location in rooms with lots of whiteboard and other unique ways to "bring us together" across the distance -- suggestions welcome!).
The 2 main goals for the modeling are: 1) Sense making for the CI team of all the information we've gathered. 2) Digestible formats of our learning to share with the community. During our working meeting, we'll start to identify patterns of behavior, needs, pain points, etc we've heard across users that will inform our component requirements. We'll also revisit our current component roadmap and fill in the gaps (you'll notice toward the end of the project plan, http://wiki.fluidproject.org/x/zgEF, components are TBD). The breakdown for this work is in the Fluid 0.3 UX Release Plan, http://wiki.fluidproject.org/x/c4Qk (the next level of granularity from the Project Plan) under user research. Meeting Schedule: Monday, 3/24, (9:00 PST - noon PST) - Persona Pattern exercise Tuesday, 3/25, (9:00 PST - noon PST) - Persona Pattern exercise cont'd Wednesday, 3/26, (9:00 PST - noon PST) - Rough draft personas identified in pattern exercise Thursday, 3/27, (9:00 PST - noon PST) - Use case identification (some of this will be done ahead of time - see pre-meeting work below) - Identify complex activities we observed that make sense to activity diagram (some of this will be done ahead of time - see pre-meeting work below) Monday, 3/31, (9:00 PST - 3:00 PST) - Affinity diagramming with use cases (identifying patterns and overlap) - Mapping personas to use cases (who does it and how often) - Time permitting: Create use case priority matrix (frequency & importance & current user pain) Pre-meeting To Do List: - Barbara & Shaw-Han - Identify and create activity diagrams from CIs only the 2 of you attended - Everyone - Cull notes for current & potential use cases (pay close attention to pain points & time wasters) and write each on post-it notes. Purple = current use case, Blue = potential use cases we could help users with. A technique for finding use cases that's worked well for me in the past is to print out and go through each of the notes highlighting or circling each use case. - Toronto - mail the post-it notes to UCB to arrive by next Tuesday - Barbara & Shaw-Han - create 2 page summaries for CIs only you 2 attended as time permits - All - have notes printed out and accessible, extra post-it notes, whiteboard markers and erasers for the working meetings starting Monday - Allison - set up video conferencing at UCB - Toronto - set up video conferencing at your end. More modeling will be scheduled in the next few iterations with the goal of delivering these as part of the UX Toolkit, http://wiki.fluidproject.org/x/AwEa , in the 0.3 Fluid Release. I think that's all for now. Any questions, concerns, suggestions, let me know. Daphne Ogle Senior Interaction Designer University of California, Berkeley Educational Technology Services [EMAIL PROTECTED] cell (510)847-0308 _______________________________________________ fluid-work mailing list [email protected] http://fluidproject.org/mailman/listinfo/fluid-work
