Hi again,

After some discussion, we realize this activity is still pretty vague. There is all good content -- the trick is making is useful, understandable, discoverable, etc. So, how can we make this work clear and iterative to make sure we are making high priority, incremental improvements across the board and not getting sucked into the black hole.

Jess, Gary and I had a good chat about the Design Handbook this afternoon. We agreed that the biggest usability issue right now is discoverability and information scent. We want people to be able to quickly understand what is relevant to them and then be able to dig in further to areas of interest. From there, we started to think of this work in phases.

Phase 1 - Create an executive summary-like page for each design activity (i.e. contextual inquiry, personas) we describe in the handbook Phase 2 - Create an executive summary-like page for categories of activities (i.e. user research, interaction design) Phase 3 & 4 - Create a map of the information in the handbook (perhaps how activities fit into various activities fit into an overall development process) that would likely become the landing page for the Design Handbook AND deeper editing/rewriting of content (I lumped these because we don't have a clear understanding of the right order for these phases yet and felt like that would become clearer as we move forward)

So, Gary is working on what a template might look like for phase 1 and we will likely have that early next week. Until then, I think everyone on the list has plenty of other work on their plates :).

Thanks for your patience! And of course respond with any questions, concerns, etc.

-Daphne

On Mar 17, 2009, at 6:01 PM, Daphne Ogle wrote:

Hi there,

At the design meeting today we decided to split up sections of the Handbook for review. A lot of work has been done of late and we'd like to see more but need to make sure we are working on this in the context of other work. As you all know, working on the wiki can easily become a black hole.

We started volunteering for sections but ran out of time. Allison and I volunteered to go through the sections and take a stab at assigning.

Some goals/tips to keep in mind as you review:
- The audience of the Handbook are designer, developers, (a combo of the two), project managers, etc. and they are not necessarily intimately knowledgeable about Fluid - This pass is focused on the 1.0 release. We will continue to iterate on the Handbook post 1.0. This is meant to be a little deeper than a surface review but leave deeper restructuring and heavy rewriting of content to later iterations. Jiras should be created for these deeper changes needed that you uncover. Be sure to assign them to the Design Handbook component in jira so we can run a filter on it later. - Email page authors if you have questions about relevancy or location of the page for guidance - Design Handbook users should NOT have to have knowledge of Fluid to understand the handbook - Some particularly heavy sections can be overwhelming. If you need to, be sure to grab someone else to puzzle through. - Keep in mind the distinction between the Design handbook and the User Experience section (Fluid UX Deliverables)
-  User the tree view to help see all pages within a section

Potential assignees for the main headings in Handbook (http://wiki.fluidproject.org/display/fluid/Design+Handbook ):

Accessibility Resources - Erin
User Testing - Erin
Design & Development Process - Daphne
Agile planning... - Daphne
Personas - Daphne
UX Walkthroughs - Jess/Paul
Cognitive Walkthrough - Jess/Paul
Heuristic Evaluation - Jess/Paul
Comparative & Competitive Analysis - Gary
UX Resources - Gary
Contextual Inquiry - Allison
User Modeling - Allison
UCD Best Practices - Allison/Daphne
Design Patterns - Jonathon

James - to do a review of the entirety after we make an initial first pass?

Gary: We weren't sure if you have any time for this work so we assigned you a couple of the smaller sections. If you'd like more or less just speak up. There are for sure a few people that are likely overloaded.

Thanks!  If there are any questions/concerns, let's discuss.

-Daphne & Allison

Daphne Ogle
Senior Interaction Designer
University of California, Berkeley
Educational Technology Services
[email protected]
cell (510)847-0308



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Daphne Ogle
Senior Interaction Designer
University of California, Berkeley
Educational Technology Services
[email protected]
cell (510)847-0308



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