Andy,
I had seen this problem in the early days using Macs where there were
more than one copy of the solution, but not PC's as they need a
definitive path. In this case there is no other copy on either of the
PC's. Also if it was using another 'layout' in another file then the
correct invoice numbers would not have been initiated nor would there be
a gap in the main file system for that invoice number.
I have many clients using a similar hardware set up and nobody has ever
experienced this problem before, only this client with the same very old
computer that has been 'fixed' many times. Its the same old story, some
clients will spend $'s on inconsequential office stuff but seem to
refuse to spend money on computers.
My thought has been if both computers are working at the same time and
both are cacheing at the same time there could be a 'lock out' to the
old remote computer which may not have it in it to cope with that situation.
Other than that I really have no idea, as I said I had experienced multi
file problems many years ago on macs but not on PCs.
I've told the client to replace the machine, actually his staff have had
many problems with it over the past year so its a good excuse to force
the issue.
Lee
andy knasinski wrote:
Lee -
It's not a hardware issue, it's likely due to your hosting on FM
Client. First, be sure that your host has ALL of the files open and
hosted. Once you've done this, check your file references and remove
any unnecessary entries - assuming all db's are located in the same
folder, your references should just be
File:FileName.fp7
Your data is likely not "lost" - it's sitting in some other Invoice
file on your remote computer's hard drive.
Regards,
Andy
On Feb 2, 2009, at 5:00 PM, FMPRO-L automatic digest system wrote:
We have two networked (ethernet) XP pc's running FM 8.5. One hosts the
files and the other, a much older machine, is used occasionally to
create invoices remotely. We have found that sometimes an invoice
created and printed on the older machine disappears or was never
'written/saved' to the host machine files. That invoice number is
missing while other invoices created before and after are there. This
solution auto creates the next numerical invoice number each time one is
created.
The invoice screen will create a record in the client file if that
client has not had an invoice raised before. When an invoice is
'missing' its interesting to note that the new client data is in in the
client file proving the original missing invoice was created.
The bottom line is an invoice is created and printed on the remote
machine but just never appears on the host files. I'm presuming this is
a hardware issue so if any one else has experienced this problem before
I'd appreciate what they found to be the problem.
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