Good idea Richard! I put in a "email suggestions/problems" button/script with 
new software. It saves the layout name and other variables with the email, so I 
don't have to ask the user to tell me. :)

Beverly

On 14 Jan 2013, at 9:19 AM, Richard S. Russell wrote:

> 
> On 2013 Jan 14, at 7:57, Emma Glaisher <[email protected]> wrote:
> 
>> Thanks for all your advice earlier. I have limped on with FM Pro 12, but 
>> buying Advanced will happen as soon as I get paid for the next stage!
>> 
>> I'm presenting my first 'commercial' database to the client today, with some 
>> trepidation. Just had to share the terror/excitement with others who've been 
>> there.
>> 
>> I just added a little gimmick, took about 1 minute, which I know she will 
>> like best. And the automatic creation and emailing of spreadsheets to 100 
>> individuals, which took me hours to get right (using my own email addresses 
>> I hasten to add!) will barely get a nod.
>> 
>> This is SO much harder than writing stuff for my own use. You have to think 
>> like someone else. Build in lots of safety nets. Think about how it looks. 
>> And I know there will be lots wrong with it still.
>> 
>> Wish my luck.
> 
> 
> Good luck.
> 
> And remember to remind your client, early and often, that there is no such 
> thing as a finished database. Every one is a work in progress.
> 
> Also thank her for bringing to the project something that you yourself lack: 
> a fresh set of eyes. Make sure that she's got pen and paper ready to hand as 
> she starts to use it and plead with her to WRITE THINGS DOWN!
> Can't figure out how to do something? Write it down, even if you eventually 
> figure it out later.
> This doesn't look right? Write it down.
> Need more choices here? Write it down.
> Too far to move the cursor between 2 fields that you always use in tandem 
> with each other? Write it down.
> 
> EVERY LITTLE THING COUNTS! Write it down before you become too accustomed to 
> it.

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