+1 to more people getting involved.

Andrew Kofink

Software Engineering Intern
Red Hat Satellite 6
[email protected]

On Thu, Jun 2, 2016 at 9:01 AM, Tom McKay <[email protected]> wrote:

>
>
> On Wed, Jun 1, 2016 at 7:19 PM, Justin Sherrill <[email protected]>
> wrote:
>
>> Was thinking lately that the issue triaging process is currently:
>>
>> 1.  User files issue
>> 2.  Eric triages the issue to either a release or a backlog
>> 3.  Release nanny for a particular release fixes bug, asks someone else
>> to fix the bug or is just sits there
>>
>> In the case of 'it just sitting there' a lot of user issues come in that
>> are mostly ignored due to the release nanny's other responsibilities.
>>
>> I would like to get more eyes on the issues and spread the effort to not
>> just Eric and the release nanny for a given release.
>>
>> Any thoughts on a weekly triage meeting? The goals would be:
>>
>> * assign issues to a given release or the 'backlog'
>> * assign issues to be fixed to developers (for current releases)
>> * Assign user reported issues to be determined if they are actually bugs
>> or environment issues.
>>
>> This would spread the fixing of bugs to other people and hopefully get
>> user issues solved more quickly.
>>
>> Initially I would likely just have an open invite to anyone that wants
>> to come and may pare it down to some sort of rotation depending on the
>> number of people that join.  We would probably limit it to 1 hour per
>> week.
>>
>> Thoughts?
>>
>> -Justin
>>
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>
> I'd like to be involved in triaging. With some instructions on what to do
> and how to do it I would be glad to focus on these areas specifically (with
> anyone else interested): activation keys, subscriptions, candlepin, repo
> enable/disable.
>
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