+1 for raffle and contributor survey. (I don't have a t-shirt... Yet...)

Plugins should definitely be on their own page, as well as having CRs on
their own page.

In general, it's been my experience that people who are going to complete
surveys will complete them regardless of length. By that I mean most people
won't be swayed into doing a survey because it's short unless they already
planned on completing it going in. I know everyone is busy, but 15 minutes
for something most users probably use multiple times a day isn't really
that much to ask.


On Dec 22, 2016 4:37 AM, "Tomas Strachota" <tstra...@redhat.com> wrote:

On Wed, Dec 21, 2016 at 9:04 PM, Greg Sutcliffe
<greg.sutcli...@gmail.com> wrote:
> Hi all,
>
> Last year I rushed the community survey, and forgot to get feedback on the
> questions it contained - I'm not making that mistake again :)
>
> Below is the draft question set - fair warning, its a big email :P. My aim
> is to either make it shorter, or at least break it up into a couple of
> logical pages. I've tried to indicate where the departures from last year
> are (especially the dropped/potentially-dropped ones). Feedback on what to
> change or things to add is very welcome - if you have a burning question
to
> ask, lets hear it!
>
> Additionally, I may be able to fund some small incentive strategy to get a
> larger sample size. I can see two ways to do that:
>
> * Some small reward for the first X people to fill out the survey (eg $5
> gift card or something)
> * All response go into a raffle for some nice (more expensive) things

+1 for the raffle. It motivates you to respond even on the last day of
the survey. How about raffle for the foreman t-shirts? Or is it too
common and everybody already has one from conferences?

>
> Clearly this would require the user to identify themselves (an email is
> probably all I'd need) - that would be optional, of course. Do people
> support this? What would be your preferred option?
>
> The plan is to gather feedback on this in the New Year, publish the survey
> by mid January with a big push for early responders (hence the swag
> incentive above) and then re-push in person at the conferences. We then
> close it after about a month (mid Feb) and do the analysis.
>
> Anyway, the questions:
>
> ### To keep from last year - self-explanatory
>
> How long have you been using Foreman?
> [3m, 6m, 1yr, 2y, 3+yr]
>
> How many people use Foreman in your organization
> [1, 5, 10, 50+]
>
> What Foreman version are you using?
> [nightly, stable, old-stable, older]
>
> How many nodes do you manage with Foreman?
> [0, 10, 50, 200, 500, 1000, 10000, 20000+]
>
> What operating system do most of your Foreman servers use?
> [RHEL/CentOS/Fedora, Debian, Ubuntu, SUSE, Other]
>   (do we need to split this more, eg Fedora vs RHEL?)
>
> Which Compute Resources do you use with Foreman?
> Which Foreman plugins do you use?
>   these two need better structuring, the lists are long & stats were
skewed
>   last year due to missing options. See end of post for the actual lists.
>
> How would you rate our user support?
> [mailing list, IRC, website, docs], 1-5 score
>
> How well do major releases (e.g. 1.9, 1.10) meet your needs?
> [frequency, features, bugs, stability], 1-5 score
>
> Any other feedback about our support and documentation? [text]
>
> Overall, how well does Foreman meets your requirements? [text]
>
> What's the most important thing you'd like to see done next in Foreman?
> [text]
>
> Do you have any additional comments or special requests? [text]
>
> ### New additions
>
> Would you accept Foreman gathering anonymous usage stats to help improve
the
> project? This would have an opt-out and a way to see the data before
sending
> (see https://github.com/theforeman/rfcs/pull/31 for a proposed design -
> comments
>  welcome!)
>   I really want to hear user feedback on this to avoid backlash later. Not
>   sure if it should be a simple yes/no or text-field for comments.
>
> What geographical area are you in?
> [Europe, N America, S America, Africa, Asia, Oceania]
>   We don't really know where our userbase is, although we have a hunch.
I've
>   tried to keep it coarse, and it'll obviously be optional.
>
> ### Dropped from last year
>
> What do you use Foreman for at your organization?
>   I think our problem domain is fairly well specified, and knowledge of
>   specific plugins/CRs is more specific & valuable. Anything really ugent
> will
>   end up in the "most important thing" or "additional comments" boxes
>
> What are your top 3 from the following potential future features?
>   Basically the same thing as "what's most important to add", just ask it
> once
>
> Why did you choose it instead of alternatives?
>   I think I'd rather focus on Foreman than go off on a tangent. People who
>   are switching away won't fill in the survey anyway.
>
> Do you Use Locations / Organization features?
> Could you tell us more about your usage of Locations/Organizations?
> Any other feedback on your Locations/Organizations usage that you'd share?
>   I think we've gathered all the feedback we can on this last year.
>
> Would you be interested participating in a foreman community event?
> Would you be willing to help organise Foreman events in your area?
>   We saw good responses to the birthday events, but these questions don't
> work
>   on an *anonymous* survey. Potential to add back in if we ask for email
> addrs
>
> ### Optional from last year - comments welcome
>
> Do you use the Foreman API or Hammer?
>   I guess people are more aware of this now? Could add back in, or
rephrase.
>   What things do these teams want to learn?
>
> Are you aware of the existence of #theforeman IRC and the -user mailing
> list?
>   I think we push this as hard as we can - if this is a low score we can't
>   take any further action anyway
>
> How well do minor releases (e.g. 1.9.1, .2) meet your needs? [Frequency]
> How well do minor releases (e.g. 1.9.1, .2) meet your needs? [Support
dur.]
> How well do minor releases (e.g. 1.9.1, .2) meet your needs? [Fixing bugs]
> How well do minor releases (e.g. 1.9.1, .2) meet your needs? [Stability]
>   Quite repetitive after the major release question, and broadly produces
> the
>   same data, so removed to shorten the survey.
>
> ### Contributor survey
>
> Generally: Do we still think this is a good idea? We get a lot of metrics
> from Redmine/GitHub etc, but I'm keen to learn where the pain points are
for
> new contributors.
>
> Do you contribute to Foreman in some way?
> [yes, no, would like to]
>
> What areas of Foreman do you currently contribute to / want to get started
> on?
> [bugs, testing, translations, installer, core, proxy, plugins, none,
other]
>
> Rate the following, for ease of use
> [Finding docs, dev env, bugs, PRs, getting help, getting feedback]
>
> Are you aware of the following development resources?
> [handbook, wiki, deep dives, demos]
>
> What's your biggest problem with contributing that we need to solve?
[text]
>
> Any other contributing comments? [text]
>
> ###
>
> Thats the questions. Below are the current list of plugins. I think this
is
> a bit loo long - we could either
>
> * take the top 20 or so from the download metrics, or
> * Do plugins / CRs on their own survey page
>
> CR list (wiki/List_of_Plugins + core)
> Amazon EC2
> Azure
> DigitalOcean
> Docker
> Google Compute Engine
> Libvirt
> OpenNebula (foreman_one)
> OpenStack
> oVirt
> Rackspace
> VMware
> Xen
>
> Plugin list: (from wiki/List_of_Plugins)
> foreman_abrt
> foreman_ansible
> foreman_audited_notifications
> foreman_bootdisk
> foreman_chef
> foreman_cockpit
> foreman_column_view
> foreman_custom_banner
> foreman_custom_parameters
> foreman_default_hostgroup
> foreman_dhcp_browser
> foreman_discovery
> foreman_epel_release
> foreman_expire_hosts
> foreman_graphite
> foreman_hooks
> foreman_host_extra_validator
> foreman_host_overview
> foreman_host_rundeck
> foreman_memcache
> foreman_monitoring
> foreman_noenv
> foreman_omaha
> foreman_openscap
> foreman_ovirt
> foreman_param_lookup
> foreman_pipeline
> foreman_plugin_computeresource_
> foreman_plugin_exec_cmd
> foreman_radiator
> foreman_remote_execution
> foreman_reserve
> foreman_resources
> foreman_salt
> foreman_sentry
> foreman_setup
> foreman_slack
> foreman_templates
> hostgroup_extra_validator_foreman
> hubot_notify
> katello
> puppetdb_foreman
>
> Smart Proxy Plugin List (that aren't already covered by a core plugin):
> smart_proxy_dhcp_infoblox
> smart_proxy_dns_infoblox
> smart_proxy_dns_powerdns
> smart_proxy_dns_route53
> smart_proxy_pulp (covered by katello?)
> smart_proxy_vault
>
> Comments welcome!
> --
> Greg
> IRC / Twitter: gwmngilfen
> Diaspora: gwmngil...@joindiaspora.com
>
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