> > As you can see it refers to some unknown error. In this case the > maintentance was known and* pre-planned* for several days.
technically this was unknown problem :) > A lot of people were confused by the outage and the error page was unhelpful > to them. This could have been mitigated simply by editing that > page temporarily to say "Our servers are undergoing scheduled maintenance, > which has resulted in some downtime. This should be concluded by 14:00 UTC, > please be patient whilst the maintenance progesses." We did not really know when we will fix it :) > And this is the extent of my suggestion to improve our communication with > readers. IMO we're discussing completely wrong things here. Site was down, doesn't really matter in what way ;-) I'm sure we'd look much more professional if our downtime message would always say "planned maintenance in process!" ;-) Domas _______________________________________________ foundation-l mailing list foundation-l@lists.wikimedia.org Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/foundation-l
