Tim, When I originally wrote:
during maintenance is it possible in future to update the error message to explain that maintenance is ongoing? That was a bit of a silly moment from me :) I see how that implies in-maintenance updates. In fact my suggestion was to update the error message to mention the planned maintenance and the timeframes. Sorry for the confusion! Tom On 25 May 2011 08:15, Tim Starling <tstarl...@wikimedia.org> wrote: > On 24/05/11 23:32, Thomas Morton wrote: > > So, just a quick thought for future reference - during maintenance is it > > possible in future to update the error message to explain that > maintenance > > is ongoing? > > > > Seeing as how widely WMF projects are used by a non-technical project the > > current MySQL connection error I am seeing on Commons is just going to > cause > > confusion :) And the standard error page WIkipedia was showing a minute > ago > > is not particularly helpful/explanatory in this specific situation. > > Database connection errors were not an anticipated consequence of the > scheduled router upgrades. The people who might have been able to > change the error message were busy diagnosing and fixing the problem. > > When we have a lengthy period of downtime, more sysadmins arrive > online, and a wider perspective on the problem develops, including > attention to community impact and communication. But since the > downtime in this case was only half an hour, there was not enough time > for this to happen. > > -- Tim Starling > > > _______________________________________________ > foundation-l mailing list > foundation-l@lists.wikimedia.org > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/foundation-l > _______________________________________________ foundation-l mailing list foundation-l@lists.wikimedia.org Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/foundation-l
