Calum Benson wrote:
> On Tue, 2006-11-21 at 16:55 -0300, Mariano Suárez-Alvarez wrote:
>   
>> On Tue, 2006-11-21 at 18:25 +0000, Calum Benson wrote:
>>     
>>> On Tue, 2006-11-21 at 17:27 +0200, Baris Cicek wrote:
>>>       
>>>> Think about in utopia, wouldn't it be cool if we had ekiga or skype
>>>> server, or even IM server which act like a call-center composed of
>>>> volunteers. 
>>>>         
>>> I'd like to see something like this too... not necessarily a literal
>>> 'call centre' with VOIP (although that's cool too), but at least some
>>> dedicated team of feedback-meisters to triage users' problems and
>>> comments (whether on mailing lists, IRC, forums or elsewhere), and make
>>> sure they all get to the appropriate place.  
>>>       
>> That's pretty much a description of #gnome.
>>     
>
> #gnome seems to be as dead as a dodo these days, though, and there's an
> awful lot of GNOME users out there who don't use IRC anyway.
>
>   

Thinking aloud:
I wonder if we could expose the #gnome channel (or similar) as perhaps a 
one-click "Get Help" menu item... perhaps under the "Place" menu.  The 
user could have an automated nick that describes their distro etc.  
Friendly #gnome or #gnome-help (or whatever) lurkers could say recognize 
the nick as a help-needer and invite their questions.

cheers,
David

> Cheeri,
> Calum.
>
>   

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