Karen,
You wrote:
FrameMaker 7.2
Acrobat Pro 7
Windows XP
I'm running into problems with hypertext mailto: links. If the email addy
has a period, underscore, or dash in it, only the addy after that mark
appears on the To: line when executed from the PDF. Any ideas?
Most likely, the problematic e-mail links are not "real links" in Acrobat;
the activity you see is related to the "Automatically detect URLs from
text" preference (Acrobat and Reader *7 only*: Edit > Preferences, General).
Acrobat's interpretation of text-based web addresses is problematic when
the URL is split between lines, or when the "underlying" text is not
recognized properly. In the case of e-mail addresses, the presence of
characters such as dot, underscore or dash indeed causes a problem in the
interpretation (so [EMAIL PROTECTED] is interpreted as [EMAIL PROTECTED]).
Links that are intentionally defined in FrameMaker using hypertext markers
result in an active area, showing a 'w' or '+' in the hand icon when you
hover above it (depending on the web capture preference). In Acrobat/Reader
7, such links also trigger a Security Warning ("the document is trying to
connect to the site: http://..... If you trust the site click 'Allow',
otherwise click 'Block'." There is an option to remember your action per
web address).
Web links that are detected automatically only show the hand icon, and do
not trigger the Security message.
It is possible that you have a "real" link, but that its area does not
match the corresponding text. Try activating the link tool in Acrobat to
make sure the link area is what you expect.
It is also possible that you have e-mail markers in FrameMaker, but that
there is a problem with the syntax of some markers, or they may have the
wrong type (when using Special > Marker, FrameMaker changes the default
marker type based on markers present in the selected text area, so it's too
easy to try and insert a hypertext marker but end up inserting an Index or
Cross-Ref).
Shlomo Perets
MicroType, http://www.microtype.com * ToolbarPlus Express for FrameMaker
FrameMaker/Acrobat training & consulting * FrameMaker-to-Acrobat
TimeSavers/Assistants
Template Design, Single Sourcing, FM-to-PDF & Technical Indexing seminars
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