Hi Fred, hi framers,

I've solved the issue by removing the character tags to format Level1IX entries. Now the book will be also easier to maintain.

Thanks for your help and suggestions

Dona


On Jun 15, 2007, at 5:34 PM, Dona Mommsen wrote:

Hi Fred,

thanks for the quick response on a Friday afternoon.

On Jun 15, 2007, at 4:47 PM, Fred Ridder wrote:

What you're adding to the index entry is not a paragraph tag;
it is a *character* tag.

Sure, my mistake. It is a character tag.

If this formatting is something you want to apply to every
1st-level index entry, the way you should do this is by setting
the formatting in the paragraph format of the Level1IX paragraph
tag in the paragraph catalog of the IX file. Doing global formatting
in the index entries themselves is simply a mainetnance nightmare.

Hindsight is such a wonderful thing. You are absolutely right. The problem was that I botched up the index structure in the first place. I had no experience, so I created a real mess concerning the selection and structure of terms. So when I redid the index, the manual character tags helped me to single out the index entries were already revised. Now with the revised structure, it might be worthwhile to remove all the manual tags again.



As to why your index entries aren't working properly, I'm not
sure I have any good ideas. One thing you might want to try
(assuming that you really do intend to stick with the approach
of applying character formatting in the index entries) is to
explictly cancel the character format at the ned of the top-
level entry using <Default Para Font> just before the first
colon.

Unfortunately that didn't help.

And just to make sure: You're not including paragraph breaks
or line breaks in your index markers, are you? There's a known
bug in FrameMaker relating to that.

I didn't know about that known bug, but I double checked that I have neither a paragraph break nor a line break in the index entry.

Moreover, my problem does not seem to have anything to do with my character tag. I created a new document from the standard template (blank portrait), and added just a few 2nd and 3rd level index entries. I touched the file as little as possible: No copy/ paste from my document that could include any corrupt stuff. No formatting, no changes on the reference pages. Then I created a new book, and added a standard index. I did no tweaking whatsoever, and I get the same behavior.

Any further suggestions are appreciated.

Dona




From: Dona Mommsen <[EMAIL PROTECTED]>
To: framers@lists.frameusers.com
Subject: 3rd level index entry problem
Date: Fri, 15 Jun 2007 16:15:07 -0500

Dear Framers,

I'm using Frame 7.0 on Mac 10.3.9, and I'm having trouble with 3rd level index entries for a book. I'm adding manually a paragraph tag <IndexFirst> to first level index entries. Maybe that was a stupid thing to do in the first place, and maybe it has nothing to do with my problem. Anyhow, the results are fine for first and second level entries. Yet any third level entry does not appear at the correct place, reproducing all 3 levels in its own entry.

Example:

This creates a correct second level entry:
<IndexFirst>customer:corporate customer

This creates an incorrect third level entry
<IndexFirst>customer:corporate customer:scenarios

Snippet from the resulting Index:

customer
        corporate customer
                scenarios 306–308
customer
        <<other 2nd level entries here>>
        corporate customer 19, 50, 63, 147, 149
                <<scenarios does NOT show up as 3rd level entry here>>

AFAIK it has noting to do with the page ranges, since I get the same behavior with other entries that are for a single page. In fact, I get the same behavior for any 3rd level entries that I've tried so far. I also tried to force the entry by adding a sort order [customer:corporate customer], which seems to be ignored. What am I missing?

Thanks in advance for any help

Dona

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