Hi guys, In response to Tom Scalise's problem, with whom I had the pleasure to work with last year, you may in fact be able to communicate with a real human being.
I just started a new contract recently and had a really funky problem with the way my index was generating. My company has just recently purchased for me FM 8.0. After you register the software, Adobe allows the customer to submit 4 incidents to tech support. You can call with your problem and a specialist opens a ticket and resolves it for free. I called Adobe, 1-800-6423623 and was asked for a customer ID number. They gave me a number to call to get my customer ID number, (sorry I did not write it down) and within a few minutes I was back on the phone with the specialist who solved my problem. If, for some reason, the same problem occurs again, after the specialist resolves it, I can call back within 2 weeks to receive further support on the ticket. It may be worth a try. Clara Hall [EMAIL PROTECTED] _______________________________________________ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
