Garnier Garnier wrote: > Installed FM 7.0 with distiller 5.0 > Then I attempted to install Acrobat Editor and Reader but failed because > Acrobat keeps prompting to remove distiller 5.0. It does not allow me to > proceed with the installation. > How do I resolve this?
By removing Distiller 5.0, as the Acrobat 9 installation program asked! (Actually, it should offer to remove it for you. I'm surprised that it didn't.) When you installed FM 7, installing Distiller 5 was _optional_. It's an option that should _only_ be exercised by people who don't intend to install the full version (Standard or Pro) of Acrobat. Since you apparently have Acrobat Pro, you should ABSOLUTELY NOT install the Distiller that came with FM 7. As a number of us have tried to make clear, multiple versions of Acrobat do _not_ coexist nicely. As Stuart pointed out, there is no such thing as Acrobat Editor. If you meant Acrobat Pro, it _includes_ Distiller. If you want to install and use Acrobat Pro (any version), you absolutely should _not_ have separate Distiller or Reader installations on your PC. That said, I'd take Dov Isaac's word for it that FM 7.0's Save As PDF won't work with the newer versions of Acrobat; FM 7.0 is pretty old. (FM 7.2, OTOH, works fine with Acrobat 7, which is when the printer instance changed, and thus may work with Acro 8 or 9). But that brings up another question. IIRC, you originally said you were switching from Distiller 5 to Acrobat Pro 9 in order to get the Enable Commenting feature. But in your response to the Adobe engineer, you said you'd been using Acro 8 for a year "and did not encounter any problems." Acro 8 fully supports commenting (as does Acro 7). So I'm completely confused as to why you're upgrading from Acro 8 to Acro 9 and why the ancient Distiller 5 that was bundled with FM keeps re-entering the picture. Richard Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 ------ rgcombs AT gmailDOTcom 303-777-0436 ------ _______________________________________________ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
