Art
Using the limited version installed by frame. I know the updates are there for 
frame, but will have to check the ones for acrobat and the hot fix. I will 
assume no.
That will be a good place to start.
I'm using the print option not save as.



Scott White
Media Production & EBC Manager
Implementation Coordinator
210-704-8239
swh...@alamark.com




On Jan 28, 2010, at 9:03 AM, Art Campbell wrote:

> I know you said you have all updates installed, but it'd be good if
> you double-checked for both FM and Acrobat. Also, are you running a
> full version of Acrobat, or the limited version installed by Frame?
> 
> Then, because you're running under XP, have you installed the
> Microsoft hotfix for PostScript printers? Pretty much mandatory if you
> haven't -- it fixes a host of problems.
> http://support.microsoft.com/?id=952909 -- it applies to all PS
> printers, including the logical PDF.
> 
> Assuming you have the Acrobat logical printer installed properly,
> there isn't a reason NOT to print to PS and then distill manually,
> although if you're printing to the logical printer (not using SaveAs),
> the result should be the same. (Uh, you're not using SaveAs to create
> the PDF, are you?)
> 
> Art
> 
> Art Campbell
>               art.campb...@gmail.com
>  "... In my opinion, there's nothing in this world beats a '52
> Vincent and a redheaded girl." -- Richard Thompson
>                                                      No disclaimers apply.
>                                                               DoD 358
> 
> 
> 
> On Thu, Jan 28, 2010 at 9:54 AM, Scott White <swh...@alamark.com> wrote:
>> I've been playing with the settings with Acrobat Distiller 9 and Framemaker 
>> 9 trying to fix my grayscale images coming out rgb. I have been sending 
>> samples to my printer and each and every sample he is telling me my text is 
>> black but the images are rgb. These are the same images we have used for 
>> years in other catalogs with them and they were fine.
>> 
>> I have followed his step-by-step acrobat distiller settings for 9 and the 
>> results are not what I expect. He said he can convert the files for me at no 
>> charge, but I would like to find out why this is happening.
>> 
>> I print my Frame file to the acrobat printer option. I have a specific, 
>> press-quality print setting within distiller 9 using my printers 
>> recommendation. Create the pdf.
>> 
>> What I did in the past with older versions of Frame is I would print to 
>> postscript and then distill and generate my pdf that way. No problems.
>> 
>> We are running this on a mac through parallels. Windows XP Pro and 
>> Framemaker 9 with all the updates.
>> 
>> Any thoughts would be appreciated.
>> 
>> 
>> 
>> Scott White
>> Media Production & EBC Manager
>> Implementation Coordinator
>> 210-704-8239
>> swh...@alamark.com
>> 
>> 
>> 
>> 
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