So "free" support isn't really free ! Peter
-----Original Message----- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of William Abernathy Sent: Thursday, October 28, 2010 11:37 PM To: Yves Barbion Cc: framers@lists.frameusers.com Subject: Re: [OT] Adobe's pricing policy Yves Barbion wrote: > Hi group > > Can someone please explain to me why Adobe Acrobat 9 Standard (Full, no > update) costs: > > - US $299 (216 EUR) when I buy it in the US Store > http://bit.ly/aXhtLv > - US $554 (401 EUR) when I buy it in a European Adobe Store > - http://bit.ly/dtOSd3 > > I called Customer Support in Belgium and the explanation they gave me was > that "the price in the US is lower because they don't have offer free > support". But I don't need support! > Was he trying to say they "have *to* offer free support?" In other words, does EU law (or general expectation of EU customers) require free product support? If so, this might explain the difference: $229 gets you a product out the door; $554 buys you hand-holding (whether you predict you will ask for it or not...). Just guessing here... --William -- William Abernathy Berkeley, CA http://yourwritereditor.com _______________________________________________ You are currently subscribed to framers as pe...@galley.ie. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/peter%40galley.ie Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. _______________________________________________ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.