The only application that showed this problem was FrameMaker? On Wed, Nov 24, 2010 at 10:16 AM, Roger Shuttleworth <rshuttlewo...@avbasesystems.com> wrote: > Hello All > > A co-worker is having problems when typing in FrameMaker. Details as follows: > > FrameMaker 9.0p255 (structured) on Windows Vista Business Edition, SP2. > > When typing in a paragraph, random characters are missing. By "random" I mean > that "contains" becomes "cntas", so it is not missing particular characters - > a character can be present one time and missing the next. I'd estimate that > about 20% of the characters are skipped. Also, it is not inserting spaces > instead of characters, or question marks. There is no character format in use > (i.e. we are using default para font), and there are no xrefs or hypertext > links in the paragraph. > > We replaced the keyboard with a brand new one - no difference. I believe my > co-worker knows how to type (could it be that she types so fast that Windows > can't keep up with her?). > > The other thing we tried was to delete the Windows\system32\fntcache.dat file > and then reboot. I know this file has been implicated in problems of missing > text in PDF, but have not read anything about missing characters in > FrameMaker itself. So far, this seems to have fixed the problem, but our > testing is very limited. (I am aware of the MS hotfix for the missing > characters in PDF.) > > Has anyone else seen this problem? We have ourselves seen a similar, > intermittent problem when typing in and around xref elements and/or hypertext > markers, but in the present case there are none of these. > > Roger Shuttleworth > Technical Documentation > AV-BASE Systems Inc. > 1000 Air Ontario Drive, Suite 200 > London, Ontario > N5V 3S4 > Tel. 519 691-0919 ext. 330 > _______________________________________________ > > > You are currently subscribed to framers as dr_go...@pobox.com. > > Send list messages to fram...@lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscr...@lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/dr_gonzo%40pobox.com > > Send administrative questions to listad...@frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. >
-- ============ Steve Johnson, dr_go...@pobox.com _______________________________________________ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
