It sounds very much to me like the font vendor is a bit clueless and has 
something set wrong on the software he's using to make the font.

The fact that " that he never had encountered this problem before" does not 
affect your statutory consumer rights, as they say.

David


>>>>>>
Subject: RE: Font issue in Framemaker 10, Windows 7, 64-bit

 

Hi Tina,


Thank you! I did check with the font dealer directly and he even sent me the 
newest font files and I installed those and  I still the exact same issue as 
you! I worked for over an hour with him and he claimed that he never had 
encountered this problem before and he couldn't help me any further as I had 
the latest font files.

Thank you so much for confirming this for me.

I appreciate the information.



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