Hmm... I usually work at one office but sometimes work at another (with different printers). I've performed this task from both locations but no apparent difference in behavior until now. BTW, I also work in a Parallels virtual Windows 7 environment.

At 12:57 PM -0700 5/28/14, Robert Lauriston wrote:
Changing the printer can cause FM to substitute fonts even if they're installed.

On Wed, May 28, 2014 at 12:39 PM, Karen Robbins <karendes...@gmail.com> wrote:
 At 12:33 PM -0700 5/28/14, Robert Lauriston wrote:

 Maybe a different printer is selected today? Which fonts are available
 can vary depending on which printer is selected in FrameMaker when you
 perform an import.

 On Wed, May 28, 2014 at 12:13 PM, Karen Robbins <karendes...@gmail.com>
 wrote:

  With today's import, the text appears in FM's default Times New Roman 12
 pt
  font  instead of the specified paragraph tags' HelveticaNeueLT Std 9 pt.


 All fonts are resident on my computer. Just checked to be sure. :-)

 Thanks,
 Karen

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