Dave,If you think it could be your security software, or even your anti-virus
software, have you tried disabling either, or both, and running Frame?Usually a
reboot with quickly re-enable either settings.Since I am running the same
version of FM12, with various pods hanging and numerous graphics, and don't see
any of these problems, it sounds like either a system issue or something went
wrong during the FM12 install.I would try disabling the security software
and/or virus scanner first. If that doesn't work, then a re-install of FM12.
On Friday, January 23, 2015 9:32 AM, "Stamm, David"
<david.st...@gd-ms.com> wrote:
2015-01-23-05T15:30Z
Windows 7 Enterprise operating system
Serviced pack 1
8.0 GB RAM
64-bit
FrameMaker 12.0.3.424 unstructured
Local administrator privileges
Shortcut to FrameMaker encoded to run as administrator
Yesterday, I posted about this problem under the subject, "Cannot import
graphics." Today, I experienced the lockup while using the Paragraph Designer
"pod" (which I guess is the term) when the pod is part of a "tab group" (which
I again guess is the term).
In my layout of FrameMaker, I customarily have the tab group of the Character
Catalog, Find/Change, Hypertext, Marker, and Paragraph Designer pods displayed
in a tab group.
Today, I had copied examples of two paragraph tags from a template and had
pasted the examples into my production file. I had applied one of the
newly-added paragraph tags where I wanted it. Then, in the tab group, on the
Paragraph Designer pod, I chose the "Apply" button. It was then that I heard
the "ding" that indicates that FrameMaker is locked up hard and that I'll have
to use Task Manger to force it out of the system.
My installation of FrameMaker was updated to the current version only a week or
so ago. Because I have seen no other postings about this problem, I wonder
whether there's a conflict between the latest update and my employer's security
software that causes the problem. Although I've already reported this to the
corporate service desk, I've had no response to that report.
The contributors to this are my best source of help in such situations. ¿Any
thoughts?
Thanks,
Dave Stamm
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