One guess that I have is this: Your writer opens up a file, say, Doc01.fm that has an unresolved xref. The writer finds it and the reference is to Doc02.fm which the writer opens.
Now your writer has both 01 and 02 open and fixes the xref. In doing so a new marker is inserted in 02. IF you then save 01 and close it the reference exists to the marker in 02. However IF you then close 02 without saving (believing that "nothing has changed in it") then you are dropping the marker. Ensure that the writer saves BOTH the file that had the reference inserted AND the file that is being referenced to. Hope that helps. Bernard Bernard Aschwanden Publishing Technologies Expert Publishing Smarter bernard at publishingsmarter.com www.publishingsmarter.com -----Original Message----- From: framers-bounces+bernard=publishingsmarter.com at lists.frameusers.com [mailto:framers-bounces+bernard=publishingsmarter....@lists.frameusers.com] On Behalf Of Janice Cadel Sent: Thursday, January 26, 2006 11:20 AM To: framers at lists.frameusers.com Subject: cross-reference problem We are using unstructured FM 7.0. Our book contains several chapters. The files were moved from one location to another location. When the writer opened up the book, he received an "unresolved cross-reference" message. He did a Search on the unresolved-cross references and re-submitted the cross-references. He was able to generate the book, but the next time he opened the book, he received the "unresolved cross-reference" message again. It was the same cross-references. He corrected them again, and the whole cycle repeated itself. Does anyone have an idea of why this keeps happening and how we can resolve it? ----------------------------------------------- Janice Cadel Principal Technical Writer/Editor Hughes Network Systems, LLC 11717 Exploration Lane Germantown, MD 20876 301-601-7434 fax: 301-428-2801 ----------------------------------------------- _______________________________________________ You are currently subscribed to Framers as bernard at publishingsmarter.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/bernard%40publishingsmarter.com Send administrative questions to lisa at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
