Marcus^3: The example of the Turbo Tarburner was chosen with care. Even as we bicker, a major automotive manufacturer is implementing an on-demand customised workshop manual.
The mechanic will simply enter the car's body number or VIN or whatever, and a custom manual for just the equipment in that build will be created on the fly and presented on screen. The mechanic will be able to use a TOC, Index, or boolean search engine to find the instructions they need. The index is there for people who, unlike us, do NOT work in the IT industry and have a more sophisticated approach to information retrieval. But EVERYBODY knows how to use a back-of-the-book index -- even if it is on-line! And they will probably print out just the pages they need to fix the warp drive. Regards, Hedley -- Hedley Finger Training Content Developer and Tools Specialist MYOB Australia Pty Ltd <http://myob.com/au> P.O. box 371 Blackburn VIC 3130 Australia 12 Wesley Court Tally Ho Business Park East Burwood VIC 3151 Australia <mailto:hedleyDOTfingerATmyobDOTcom> Tel. +61 3 9222 9992 x 7421, Mob. (cell) +61 412 461 558 ? MYOB Technology Pty Ltd 2007