Although this addresses a Word issue, it's because of ePublisher Pro, so I am hoping those of you who also work with ePublisher Pro may know something about this:
I recently installed ePublisher Version 9.2 on my PC (Windows XP with SP2 and Office 2003) for use with Framemaker (but of course, ePublisher Pro now also works with MS Word). It was a straightforward install without any issues - I simply accepted the standard installation and clicked Next all the way through the install wizard and then waited for the installation to complete. When I open Framemaker documents, I have no issue; however, when I open a Word document, it's a crap shoot. Sometimes, a Word document will open just fine and I have a single instance of the WebWorks toolbar appear; however, for other documents, they take like 3 to 5 minutes to open, I get a wonderful strobe light effect, and I get no less than 25 instances (no joke, I have counted) of the WebWorks toolbar opening. Argh! I have to wait for all these instances to open before I can get to the Word doc., and as a result of these WebWorks publisher toolbars, my standard toolbars are collapsed/compressed or not visible at all. I have to waste like the next five minutes closing all but once instance of the WebWorks toolbar. For the life of me, I can't figure out why on earth this happens with some Word documents, and not others, and quite frankly, why it happens at all. I have never had toolbar issues with Word documents until AFTER I installed ePublisher Pro, and I am getting quite frustrated. Like I said, it was a standard install, so whatever is causing this is "behind the scenes" and well out of my control. Has anyone seen this really, really weird problem with Word before (OK, I know weird problems and Word go hand in hand, but I am classifying this as a really, really weird problem!) and knows what to about it? Any and all advice/input/help is sincerely appreciated. TIA, TVB Tammy L. Van Boening Senior Technical Writer Fiserv Insurance Solutions Property and Casualty Division 303-729-7733 tammy.vanboening at fiserv.com *********************************************************************** Keep smiling, at least until you get your own way.