XP Pro SP2, Frame 7.2p158, Unstructured
I upgraded to Acrobat 8 Pro (bundled with CS3 Design Premium Upgrade). It uninstalled Acrobat 7 Pro as part of the install. I placed my custom joboptions files (created in Distiller 7) in C:\Documents and Settings\All Users\Application Data\Adobe\Adobe PDF\Settings and C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Settings. The install did not blow off my FILE: port, although my Adobe PDF printer instance is using the My Documents\*.pdf port, which I assume is correct per the install. I'm getting frequent, random Frame crashes. The messages I get are: Internal Error 7204, 610980, 7778516, 0. FrameMaker has detected a serious problem and must quit, etc. Followed by: Adobe FrameMaker: FrameMaker.exe - Application Error The instruction at "0x0039199f" referenced memory at "0x00000000". The memory could not be read. I crash sometimes when printing to Adobe PDF, sometimes not. Sometimes it works with an individual Frame file, but then a book file crashes. I also use the Publi PDF utility (www.grafikhuset.net/international) to set up a variety of print queues to create customized PDFs, particularly color-corrected print-ready PDFs. Sometimes a Publi PDF queue (which uses Distiller 8) works; sometimes not. I've also made what I think are all of the Adobe PDF printer preference settings per Dov Isaacs' instructions for previous Acrobat versions. Overall, I had no problems with Distiller 7, but now Frame crashes more often than not. At least one other person in my department is having the same problem. Ideas? Jay Rush