Hi Valerie -- You're right, I'm happy to say. Thanks very much for setting me on the right path. I'm also happy to say that it wasn't me who was wrong but my Adobe Tech Support Technician. He specifically told me there is no fix for this and that I have no alternative but to go back to Frame 7.1. But before I resorted to reinstalling 7.1 I got your post and went into the Print Book > PDF Setup dialog > Tags tab. I selected the Generate Tagged PDF option and set up the Include Paragraphs list to match my Bookmarks paragraph list. I don't actually know what this function is about, but it resulted in generating a postscript file for my book which Distiller could successfully distill. All cross-refs in the book's PDF file seem to work now. Previous to selecting "Generate Tagged PDF", all I got from my attempts to distill the PostScript from a full book was an error text message -- no PDF file. PDFing my individual chapter files was working. But with no way to PDF my full book, I was stuck. I have filed two Online Support requests with Adobe, and received no replies to date. One is a week old and the promised response time is 24 hours. So, the moral of my story is: Frame 8 is damaged. Adobe Tech Support is broken. Tony >> Wrong! FrameMaker 8 DOES make PDFs with cross-references. What you need to do is to create the Acrobat settings to Generate Tagged PDF. Until Adobe creates a patch, to generate PDF in 8, you must check Yes in the Generate Acrobat Data > PDF Setup... > Links >Generate Tagged PDF section of the File > Print Book window. This a known bug. Val -- Valerie Lipow [1]vallipow at gmail.com
On 9/14/07, Tony Marek <[2]tony.marek at pdf.com> wrote: There's a critical bug in Frame 8, which I just spent an afternoon and morning tracking down on my own and with some questionable help from Adobe Tech Support (30 min. phone wait once they put me in the queue). Frame 8 cannot currently create a PDF file for an entire book if there are cross-references within the document. PDFing works chapter by chapter, but not for an entire book. The tech support guy I just got off the phone with, after some asking around while I held for another 10 minutes, discovered that this is the current situation and there's no workaround. (Why he did not already know I don't know.) So Frame 8 is useless for PDFing any books that contains cross-refs -- e.g. all the books my group publishes. I've unistalled 7.1 already and now have to reinstall -- and save my Frame 8 files to Frame 7. I await the patch that fixes this but the Adobe tech would not predict when that would be. On top of that, there is Nothing posted on this in the Adobe Support site. Adobe is officially too big. They've become MicroSoft. References 1. mailto:vallipow at gmail.com 2. mailto:tony.marek at pdf.com