Susan Curtzwiler wrote: > A couple of weeks ago, I successfully used "Import by copy into document" > from Word 2007 to FMKR 7. > Today, all I get in the conversion box is a list of files to choose and > it does not include Word 2007 as a lone option, only Word for Windows > 6.0/7.0. > Then, I get an error message: The filter encountered an error and could > not complete the translation. I tried to use three different Word docs. > > My coworker and I are using only Word 2007 -- so I can't figure out why > this issue is giving us trouble.
I don't think you're remembering right -- FM 7 predates Word 2007 by several years and can't open or import Word 2007 files. FM 7 handles only Word 2003 or earlier. But Word 2007 can save a doc in "Word 97-2003 format." Maybe the doc you successfully imported had been saved in that format. When I got Office 2007 on my new PC, IT set it up to use the older file format by default (a.k.a., "Compatibility Mode") to avoid problems exchanging files. Maybe you can get yours set up that way too, or use Save As every time. BTW, instead of _importing_ the Word doc into your FM destination doc, you'll probably have better results if you _open_ the Word doc, clean up and reformat in the resulting new FM doc, and then move the clean content to the FM destination doc. HTH! Richard Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 ------ rgcombs AT gmailDOTcom 303-777-0436 ------