We have run into a problem with Acrobat (v8.x) converting only part of FrameMaker (v7 and 8) Hypertext tags. Our company uses a text insert for support information. In that text insert is a list of several email addresses for support of various products. A Hypertext tag was inserted for each email address to convert those addresses in Acrobat so the addresses are active links.
The Hypertext dialog in FrameMaker identifies Message Client as the Command, with message url <email address> as the Syntax message clientname parameters. All email addresses that are single words before @ convert fine. However, those email addresses that use support-<product>@ drop the support- portion of the address. How can we include the support- portion of the address when converting to Acrobat Thanks. Best, Denise L. Moss-Fritch Lead Technical Writer Varian Medical Systems