Second that! I had a similar experience yesterday. Although I saw the light fairly quickly, it was more luck than intent. This aspect of the FM 9 download was not particularly obvious or intuitive. Nor was the fact that TCS 2 apparently really can't be downloaded en toto, but only ordered on DVD. Yes, the download link takes one to the DVD order form, but the front-end page(s) should clarify that the whole suite cannot be downloaded at once at this time.
Jim -----Original Message----- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Owen, Clint Sent: Wednesday, January 28, 2009 11:44 AM To: framers at lists.frameusers.com Subject: FM 9.0 Download Problem After much frustration and non-helpful help on Adobe's website I was finally able to download the FM 9.0 trial last night. The key turned out to be turning off the pop-up blocker in IE, which then allowed the Akami Download Manager to be installed as an Active-X control. The download help page mentions that the download manager is needed "for large downloads," so I assumed that was the problem. But none of the information about the download manager actually tells you how to get it. Everything I read made it sound like something you needed to download and install separately, so I spent a lot of fruitless time looking for a link to download the download manager! I finally realized that IE was blocking something whenever I started the download, and was able to figure it out. The whole process is not very intuitive and not explained very well. Thanks to Jack Deland for also providing a clue about the download manager. Clint Clinton Owen | Senior Technical Writer | Crane Aerospace & Electronics | Telephone: +1 425-743-8674 | Fax: +1 425-743-8113 ------------------------------------------------------------------------ -------- We value your opinion! How may we serve you better? Please click the survey link to tell us how we are doing. http://www.craneae.com/surveys/satisfaction.htm Your feedback is of the utmost importance to us. Thank you for your time. ------------------------------------------------------------------------ -------- >>>>>>>>>> Crane Aerospace & Electronics Confidentiality Statement >>>>>>>>>> <<<<<<<<<< The information contained in this email message may be privileged and is confidential information intended only for the use of the recipient, or any employee or agent responsible to deliver it to the intended recipient. Any unauthorized use, distribution or copying of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify the sender immediately and destroy the original message and all attachments from your electronic files. This e-mail message has been scanned and cleared by MailMarshal ------------------------------------------------------------------------ -------- _______________________________________________ You are currently subscribed to Framers as jim.pinkham at voith.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/jim.pinkham%40voith. com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.