Hello,

I'm not about to defend Parallels, as I have my own troubles with 
them, but I downloaded a version a few weeks ago and did not pay the 
download service fee. I just looked at the web site and found I could 
buy another copy, not that I would, without the service. Just click 
the "Remove" button on the right.

Kevin

At 11:00 AM +1200 8/18/10, Alan T Litchfield wrote:
>On 18/08/2010, at 10:51 AM, Owen, Clint wrote:
>
>>Alan,
>>
>>I am not defending Apple, because I have not dealt with them, but this
>>could be a matter of terminology.
>
>Actually, nothing to do with Apple. And I have never had this 
>problem with them.
>
>This is these guys: http://www.parallels.com/
>
>>
>>For some software that I have bought in the past, an "extended download
>>service" would let you download a fresh copy of your purchase for an
>>extended length of time. So, the standard price gives you 30 days or so
>>to download the product, but for a few dollars more you can get a new
>>copy six months from now if your system crashes and you lose your
>>backup.
>
>It seems that it is a "download fee" that is non-optional over and 
>above the purchase price. The alternative is to buy a disc at 
>21.26NZD. !!
>
>It is a con and was a hidden charge that appeared on the shopping 
>cart checkout screen.
>
>Cheers
>Alan
>
>--
>Alan T Litchfield
>AlphaByte
>PO Box 141, Auckland, 1140
>New Zealand
>http://www.alphabyte.co.nz
>http://www.alphabyte.co.nz/beatrice
>
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