Joseph said he enabled PDFs for commenting in acrobat reader 3. I thought you couldn't comment on PDF files using any version of reader older than version 7?
Fei Min Lorente -----Original Message----- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Shlomo Perets Sent: Saturday, March 20, 2010 12:21 AM To: Joseph Lorenzini Cc: framers at lists.frameusers.com Subject: Re: PDFs corrupted by PDF Commenting Joseph, You wrote: >I've run into a somewhat odd problem with PDF commenting. Here's how I >have developers review my documents. > >1. Generate PDFs from framemaker. >2. Enable PDFs for commenting in acrobat reader 3. Make PDFs accessible >to all stakeholders on a network share. > >Recently, several people have complained that when they try to make >comments in the PDF, the PDF becomes corrupted and they can't use it >anymore. I am using TCS 2.0. I have acrobat professional pro extended >v9.3.1. I know some users have slightly older versions. One user has >acrobat reader 9.2.1. Is it possible that this versioning difference is >causing this problem? Has anyone else encountered something like this? >If so, how did you address it? I am planning on requesting that >everyone update to the latest version of acrobat reader. However, I am >surprised that such a slight difference in version would cause such havoc. One of my clients reported the same problem. Reverting to Adobe Reader 8 for reviews seemed to solve the problem. An immediate workaround when someone comes across this problem is as follows: 1. Do not close the corrupt PDF 2. Export comments by selecting Acrobat Comments > Export Comment to Data File (the exported comments (fdf file) can also be sent to you) 3. Re-open the original file and save with a different name 4. Import the comments into the new copy by selecting Comments > Import comments. 5. Save the file. It is possible that this problem is also related to the way Acrobat saves changes to a PDF. Essentially, all changes are accumulated in a way that does not remove editing history ("incremental save"). Using the "Save As" function, overwriting the same name, removes all editing history and rewrites the entire file (which is why "Save As" is slower than "Save"). I recommend that your editors do a "Save As" once in a while -- you may find that this alone will resolve the problem. Please share your results, as this is an issue that other uses have encountered. [ Older Adobe installers may be found at ftp://ftp.adobe.com/pub/adobe/ ; select the product, platform, version number, and localized version (where applies). For example: ftp://ftp.adobe.com/pub/adobe/reader/win/8.x/8.2/enu/ ] Shlomo Perets MicroType, http://www.microtype.com FrameMaker/TCS training & consulting * FM-to-Acrobat TimeSavers/Assistants "Improve Your FrameMaker Skills" 1-hour web training sessions _______________________________________________ You are currently subscribed to framers as feimin.lorente at onsemi.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/feimin.lorente%40ons emi.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.