We're (the "we" being four separate doc sites) are planning to transition from a system in which Word docs are transferred to Dreamweaver (time-consuming) to using RoboHelp. (As an aside, I have been producing documentation in Frame, but have only been producing PDFs, not context-sensitive Help.) I bought the Adobe Tech Comm Suite and will be authoring topics for context-sensitive Help in RoboHelp (as well as other outputs). Because we're starting with new products, we'll be writing topics from scratch rather than importing from Frame.
I don't have a lot of information about how the transition and the process works yet, but I'm happy to stay in touch and share any pitfalls and problems we encounter along the way. One thing we're making sure to do is to plan, plan, plan -- topic structure, templates, style guidelines, version control, folder structure, etc. I can say that creating separate Help (the style guide) has been super-easy in RoboHelp. My only complaint is creating styles for bulleted lists, which seems to be impossible to do. Otherwise, I find RoboHelp quite easy to use. Lea Galanter Lead Technical Editor and Writer F T I Technology lea.galanter at fticonsulting.com www.ftitechnology.com 206-689-4438 (o) 206-617-9717 (m)