It doesn't seem like your setups are identical at all. What does this mean:
"When I send her one of my Frame documents, in which all the hyperlinks work correctly..." Esp. in light of: "When I generate a PDF using my copy of Distiller, the links are also broken" You need to start with what works and go from there. On Fri, Oct 29, 2010 at 11:20 AM, Nancy Allison <maker at verizon.net> wrote: > Hi. I've looked up this issue online. A lot of the discussions I have found > are about Frame 8 and later, but we are using FrameMaker 7.1b023 and > Distiller 6.0.1 in Windows XP SP3. That's not going to change in time for > this document. > > Problem: My coworker and I have **identical Distiller settings**. When she > generates a PDF from one of her Frame source files using her Distiller, all > the PDF hyperlinks work correctly. These hyperlinks are cross-references, > TOC, LOT, LOF, and Index links in the original Frame document. > > When I send her one of my Frame documents, in which all the hyperlinks work > correctly, and she generates a PDF from it, they are all broken in the PDF. > I've checked the setup of the generated files in the TOC. All have "create > hyperlinks" selected in the Setup box. ?(When I generate a PDF using my copy > of Distiller, the links are also broken. So are the fonts, which is why I > originally asked her to generate the PDF for me. . . ) > > Also, if it matters, when I print to .ps and select "Generate Acrobat Data", > the "Create Named Destinations for All Paragraphs" box is selected. The links > are still broken in the resulting PDF> > > All of this strongly suggests that the problem lies in my FrameMaker source > files. What can it be? > > Any suggestions gratefully received. > > > _______________________________________________ > > > You are currently subscribed to framers as dr_gonzo at pobox.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/dr_gonzo%40pobox.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > -- ============ Steve Johnson, dr_gonzo at pobox.com