It doesn't seem like your setups are identical at all.

What does this mean:

"When I send her one of my Frame documents, in which all the
hyperlinks work correctly..."

Esp. in light of:

"When I generate a PDF using my copy of Distiller, the links are also broken"

You need to start with what works and go from there.

On Fri, Oct 29, 2010 at 11:20 AM, Nancy Allison <maker at verizon.net> wrote:
> Hi. I've looked up this issue online. A lot of the discussions I have found 
> are about Frame 8 and later, but we are using FrameMaker 7.1b023 and 
> Distiller 6.0.1 in Windows XP SP3. That's not going to change in time for 
> this document.
>
> Problem: My coworker and I have **identical Distiller settings**. When she 
> generates a PDF from one of her Frame source files using her Distiller, all 
> the PDF hyperlinks work correctly. These hyperlinks are cross-references, 
> TOC, LOT, LOF, and Index links in the original Frame document.
>
> When I send her one of my Frame documents, in which all the hyperlinks work 
> correctly, and she generates a PDF from it, they are all broken in the PDF. 
> I've checked the setup of the generated files in the TOC. All have "create 
> hyperlinks" selected in the Setup box. ?(When I generate a PDF using my copy 
> of Distiller, the links are also broken. So are the fonts, which is why I 
> originally asked her to generate the PDF for me. . . )
>
> Also, if it matters, when I print to .ps and select "Generate Acrobat Data", 
> the "Create Named Destinations for All Paragraphs" box is selected. The links 
> are still broken in the resulting PDF>
>
> All of this strongly suggests that the problem lies in my FrameMaker source 
> files. What can it be?
>
> Any suggestions gratefully received.
>
>
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-- 
============
Steve Johnson, dr_gonzo at pobox.com

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