Thanks, we are using Windows XP. Another person also made the same suggestion so we will try installing the hotfix and see if it will remedy the issue.
-----Original Message----- From: Art Campbell [mailto:art.campb...@gmail.com] Sent: Thursday, April 07, 2011 7:14 PM To: Grunewald, Jill Cc: framers at lists.frameusers.com Subject: Re: FrameMaker 8: Bullets Disappearing in PDF Jill, It's really hard to trouble shoot from a distance without full system info. But if you're on XP, the first step would be to download the MS Hotfix for all PostScript printers, which fixes a number of problems including some text dropouts http://support.microsoft.com/?id=952909 (Gives details on the Hotfix) http://support.microsoft.com/Hotfix/KBHotfix.aspx?kbnum=952909&kbln=en-us (Direct Download Link)" Art Campbell ? ? ? ? ? ? ? art.campbell at gmail.com ? "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? No disclaimers apply. ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? DoD 358 On Thu, Apr 7, 2011 at 2:02 PM, Grunewald, Jill <jill.k.grunewald at medtronic.com> wrote: > Clarification to previous posting.? Has anyone experienced a problem > with bullets disappearing from a PDF?? They are all visible in > FrameMaker, but disappear when the PDF is generated.? It does not > occur with all users and only occurs with large documents. > ________________________________ > From: Grunewald, Jill > Sent: Wednesday, April 06, 2011 12:52 PM > To: 'framers at lists.frameusers.com' > Subject: FrameMaker 8: Bullets Disappearing in PDF > > Has anyone experienced a problem with bullets appearing from a PDF?? > We are not seeing the problem with all documents and it does not occur > on every machine with FrameMaker installed.? We already verified that > the Zapf Dingbats font is installed on the user's machine.? This > problem is only occurring with bullets.? We are printing using the > Adobe printer, generating the ps file and then creating the PDF using > distiller. > > [CONFIDENTIALITY AND PRIVACY NOTICE] Information transmitted by this > email is proprietary to Medtronic and is intended for use only by the > individual or entity to which it is addressed, and may contain > information that is private, privileged, confidential or exempt from > disclosure under applicable law. If you are not the intended recipient > or it appears that this mail has been forwarded to you without proper > authority, you are notified that any use or dissemination of this > information in any manner is strictly prohibited. In such cases, > please delete this mail from your records. To view this notice in > other languages you can either select the following link or manually copy and > paste the link into the address bar of a web browser: > http://emaildisclaimer.medtronic.com > > _______________________________________________ > > > You are currently subscribed to framers as art.campbell at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/art.campbell%40gma > il.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > >