I think (but not sure) you are seeing that "Font Cache" XP Pro problem that is 
resolved with a particular Microsoft hotfix. The specific hotfix number has 
been posted to this news list before - maybe you can search the archives for it.

Z

-----Original Message-----
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Pinkham, Jim
Sent: Monday, January 10, 2011 2:51 PM
To: framers at lists.frameusers.com
Subject: Font Fiasco with FM 9 Book and Distiller

Hi, all,

I'm trying to get a book out on deadline, hitting a wall tonight, will have to 
revisit first thing in a.m.

Set-up:
FM 9.0 p255
Win XP Pro Ver 2002 SP3
Core 2 Duo E6750, 2.66 GH, 3.25 GB of RAM (according to System
Properties)
Default font:Arial

Here's the sequence of trouble:


*       Went to print book; Distiller stopped on pg. 10-11, in the Front
Matter; said it couldn't find Helvetica; font could not be embedded, and 
flushed out.
*       Washed all Files via MIF. Using Toolbox, I stripped out all
unused formats (we get a lot of Helvetica in some of our source docs from 
Germany); tried again with same result.
*       Tried global update "All Paragraph and Catalog Entries" to
convert any stray instances of Helvetical to Arial; same result. Also searched 
and replaced any stray Helvetica in callouts still in Frame (usually keep 
callouts with the graphic in Illy).
*       Exported all files via MIF. Using ReplaceText, changed every
instance of Helvetica in the MIF to Arial. Distiller coughed again; said this 
time it couldn't find Arial.


I know I have Arial, and I'm pretty sure I have Helvetica. I've been using FM 9 
for about a month with no prior offenses.
What to do?

TIA for any ideas. I'm appending the Distiller log below:

%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[Page: 2]%%
%%[Page: 3]%%
%%[Page: 4]%%
%%[Page: 5]%%
%%[Page: 6]%%
%%[Page: 7]%%
%%[Page: 8]%%
%%[Page: 9]%%
%%[Page: 10]%%
%%[ Error: Arial not found. Font cannot be embedded. ]%% %%[ Error: 
invalidfont; OffendingCommand: findfont ]%%

Stack:
/Font
/Arial
/_Arial
[39 /quotesingle 96 /grave 128 /Adieresis /Aring /Ccedilla /Eacute /Ntilde 
/Odieresis /Udieresis /aacute /agrave /acircumflex /adieresis /atilde /aring 
/ccedilla /eacute /egrave /ecircumflex /edieresis /iacute /igrave /icircumflex 
/idieresis /ntilde /oacute /ograve /ocircumflex /odieresis /otilde /uacute 
/ugrave /ucircumflex /udieresis /dagger /degree /cent /sterling /section 
/bullet /paragraph /germandbls /registered /copyright /trademark /acute 
/dieresis /.notdef /AE /Oslash /.notdef /plusminus /.notdef /.notdef /yen /mu 
/.notdef /.notdef /.notdef /.notdef /.notdef /ordfeminine /ordmasculine 
/.notdef /ae /oslash /questiondown /exclamdown /logicalnot /.notdef /florin 
/.notdef /.notdef /guillemotleft /guillemotright /ellipsis /.notdef /Agrave 
/Atilde /Otilde /OE /oe /endash /emdash /quotedblleft /quotedblright /quoteleft 
/quoteright /divide /.notdef /ydieresis /Ydieresis /fraction /currency 
/guilsinglleft /guilsinglright /fi /fl /daggerdbl /periodcentered 
/quotesinglbase /quotedblbase /perthousand /Acircumflex /Ecircumflex /Aacute 
/Edieresis /Egrave /Iacute /Icircumflex /Idieresis /Igrave /Oacute /Ocircumflex 
/.notdef /Ograve /Uacute /Ucircumflex /Ugrave /dotlessi /circumflex /tilde 
/macron /breve /dotaccent /ring /cedilla /hungarumlaut /ogonek /caron]


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: 
PostScript error. No PDF file produced. ] %%





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