I'm afraid it may not be worth very much as a data point, because there is a world of difference between Windows XP and any 64-bit version of Windows Vista or (more likely in Karen's case because she does refer to a "new Dell") Windows 7. When the issue is the stability (or lack thereof) of an application, the specific version of the OS is likely to be at least as much a factor as any of the hardware details with the possible exception of the amount of RAM. And the migration from 32-bit to 64-bit addressing was a major change that seems to have caused compatibilty and/or stability issues with a lot of apps.
Subject: RE: FrameMaker 9 Date: Thu, 19 May 2011 19:53:02 -0500 From: jim.pink...@voith.com To: kmann at i-t-tech.com; framers at lists.frameusers.com FWIW, I've been using FM 9 with these specs at work since December, and I've never run into the bug you're experiencing: Dell Precision T3400 Win XP SP 3 80GB HD 2.67 gigahertz Intel Core2 Duo 64 kilobyte primary memory cache 4096 kilobyte secondary memory cache (3.3 GB usable installed memory) 64-bit ready Multi-core (2 total) Not hyper-threaded I'm habitually running Office 2003, Acrobat X, and Illustrator CS 5 and half a dozen other things. My FM 9 books incorporate AutoCad and Inventor graphics, often run twice as large as yours. I sometimes don't reboot for a week at a time. I'm skeptical of Dell's allegation in your case. HTH, Jim From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Mann Sent: Thursday, May 19, 2011 5:00 PM To: framers at lists.frameusers.com Subject: FrameMaker 9 Has anyone else had this issue? I have a new Dell, 64 bit, 12G RAM, 500 hd ? 1g video on card, graphics card Navidia Quatro 2000 card, Office 2010, Acrobat 9 ? InDesign CS4 I usually run with 1 small doc open in Word and one explorer window open. FrameMaker 9 (all updates) files are line art and text, 30 to 60 pages. After a couple of hours of work the panels stop working. I can click on any icon and nothing works. So have to close out files and log back in FrameMaker. It will work for a while longer and then I have to reboot and start the cycle over. Dell has tried everything and nothing works. They say it?s a FrameMaker bug? Would appreciate any assistance, and thank you in advance. Karen M _______________________________________________ You are currently subscribed to framers as DocuDoc at hotmail.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/docudoc%40hotmail.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20110519/23e5cd4a/attachment.html>
