Hi Rob, Welcome to the new normal for FrameMaker and Adobe. FrameMaker has had serious quality control issues for some time now, whether it is new instability or outdated documentation. There is not much of a concern for "fit and finish" that you would expect from an expensive commercial application. Speaking for myself as a long-time FrameMaker user, I have lowered my expectations over time. I get more excited about new releases of InDesign, because it still has a lot of polish and a focus on great user experience. There is still an attention to detail with InDesign that is lacking with FrameMaker.
One example that will surely be misjudged, but illustrates the point: English-language presentations for new product features should be done by native English speakers, or those that speak very clear English. The FrameMaker people in India are wonderful people and are doing the best they can, but product presentations should be as clear and understandable as possible. Compare presentations from both FrameMaker and InDesign and you will see what I mean. Rick Rick Quatro Carmen Publishing Inc. 585-283-5045 rick at frameexpert.com -----Original Message----- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Rob Shell Sent: Monday, September 17, 2012 6:46 PM To: framers at lists.frameusers.com Subject: FM 11 somewhat disappointing. Am I alone? Dear Framers: I felt so bad about my previous criticisms re FM 9 that I went out and splurged on TCS4. Let me start by saying there are some nice features and a marginal improvement in stability in FM11. The pods for example, seem better behaved. The PGF does not get tired and hide. The margins can now safely be changed using the slider. However, I have not seen anything really moving FM towards that crystal clarity and total stability we all so need. The print to .ps protocol seems to have changed. I cannot print a book to postscript without a sudden crash. It does not even start printing. I have adjusted the printer properties in nearly every configuration I can think of. One issue is the printer or pdf converter keeps reverting to letter when I want A4. The strange thing is FM11 saves to pdf with no trouble at all. I have tried with various good (FM9) book files: they all crash with FM11. I have stripped all graphics elements in a test book file. That did not help. Individual files print perfectly to .ps Here is the windows crash message: FrameMaker.exe 11.0.0.380 4ff4018d FrameMaker.exe 11.0.0.380 4ff4018d c0000005 000a0ed2 10a4 01cd9511f95a084e C:\Program Files\Adobe\AdobeFrameMaker11\FrameMaker.exe C:\Program Files\Adobe\AdobeFrameMaker11\FrameMaker.exe b176c7f9-0109-11e2-b3df-001fc60d0248 Please, I want to be an agreeable house companion . I notice that other people are also complaining on the web. I cannot even find the new pdf manual but am working through some FM videos searching for a hint of what to do. Rob Shell Windows Seven FrameMaker 11 UNpatched 4 GB RAM 3 TB hd