FWIW,
I just learned from Adobe tech support (via phone call) that the permissions in
FrameMaker 11.0 have been modified so that the data files should also be on the
same hard drive where FM 11.0 is installed. Working across drives (FM here,
data
files there) is no longer an accepted practice -- at least not with FM11.
I guess this explains the flaky, intermittent nature of my coworker's FM
crashes
because that (the "wrong" way is just how we've been doing things here.
Incidentally, I'm still using FM 8.0 the "wrong" way and with no crashes.
-- Ken in Atlanta
________________________________
From: Ken Poshedly <poshe...@bellsouth.net>
To: techwr-l at techwr-l.com
Sent: Wed, February 13, 2013 10:47:05 AM
Subject: "FrameMaker has detected a problem and must quit" Really?!
To all,
Please excuse this x-posting (Framemaker list), but no replies at all from
there
so far.
My coworker is running FrameMaker 11.0 and is frustrated because twice this
morning, FrameMaker crashed on his terminal (luckily creating recovery files,
though).
The warning pop-up window that displayed announcing this glorious impending
shutdown stated "Internal Error 11014, 8122692, 8122986, 10866845. . . "
We have looked at the extremely cryptic error log file that was generated and
of
course, it's as clear as mud to me.
Note that my coworker prefers to keep his book and all member chapter files
open. He also prefers to embed all his graphics so the various chapter file
sizes are MUCH larger than if the graphics were referenced. Thus, the
following:
Title page with copyright page -- 835 Kb (no graphics)
TOC -- 870 Kb (again, no graphics)
Section 1 -- 4,740 Kb
Section 2 -- 8,720 Kb
Section 3 -- 14,983 Kb
Section 4 -- 45,815 Kb
Section 5 -- 22,066 Kb
Section 6 -- 53,033 Kb
For instance, Section 6 is 89 pages in length with all graphics (strictly line
art) embedded and the file size is 53,033 Kb (that's a little over 53
megabytes). In a previous version of this manual (when the graphics were
referenced), the file size was just a mere fraction of this (perhaps 20 Kb or
30 Kb).
His computer is a "TRISTAR" pc, with an Intel Core2 Duo CPU, E8500 @ 3.16
Ghz,
3.17 Ghz, 3.24 Gigabytes of RAM; running Windows XP Professional, Version
2002,
Service Pack 3.
So the questions:
* What do those internal error numbers specifically mean?
* Is/are the error/errors caused by a hardware problem or a software
problem?
-- Ken in Atlanta
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STC Vice President Nicky Bleiel is giving a free webinar on best practices
for creating mobile help.
Learn more: http://bit.ly/WNaCzd
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