I am using Robohelp 10 to develop a compiled HTML Help system on a Widows 7 system. I am trying to include three short video clips in one topic.
Thus far, I am unable to determine what format of video will survive the compilation of Robohelp into HTML Help. I have tried wmv, avi, and MP4 without success. I use a small "filmstrip" icon as the hotspot for the link. The Robohelp "help" contains the following statement: Note: Some file formats do not work properly in compiled HTML Help files. However the "help" doesn't state what the file formats are that won't work properly. Nor does it tell you what formats do work properly. In every case (wmv. Avi, MP4) the clips appear properly in the Ctrl+w preview mode. However, in the compiled HTML Help topic the Windows Media Player does not launch the clip, but offers a menu that includes Play all music, Go to library, or Play Previous list. Select Play Previous List and you see the last video that the player ran, not necessarily the one you think you have selected. I guess this is RoboHELL. Can anyone give me any insight into what I am probably doing wrong? I would appreciate anyadvice. Thanks in advance. Tom Tom Scalise Manager, Technical Documentation Cross Match Technologies, Inc. 3950 RCA Boulevard, Suite 5001 Palm Beach Gardens, FL 33410 U.S.A. T +1 561 622 5416 F +1 561 622 9938 thomas.scalise at crossmatch.com<mailto:thomas.scalise at crossmatch.com> [Description: Description: cid:image001.gif at 01CBDF0D.2B428620]<http://www.crossmatch.com/> This e-mail message from Cross Match Technologies, Inc. is intended only for the individual or entity to which it is addressed. This e-mail may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail and all copies of it. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130130/f06cd56d/attachment.html> -------------- next part -------------- A non-text attachment was scrubbed... Name: image003.jpg Type: image/jpeg Size: 3471 bytes Desc: image003.jpg URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130130/f06cd56d/attachment.jpg>
