Maybe the Samsung C1810 is a postscript printer. Postscript printers
create a PS file and then send it to the printer.
On 28-May-18 2:48 PM, Ken Poshedly wrote:
I was unable to print to EITHER my physical printer (a Samsung C1810) OR to the
“Adobe” printer (and thus create a postscript file to run through Distiller for
my resulting pdf file). By the way, I could print a Word file with no problem.
Now can print normally after rolling back to Windows 10 before the Friday
night/Saturday morning “update”. So what can I do to repeat this bad behavior
when another Windows 10 update comes down the pike?
Sent from my iPhone
On May 28, 2018, at 7:19 AM, Shmuel Wolfson <shmue...@gmail.com> wrote:
I found the webpages that discuss the problem with this search:
https://www.google.com/search?q=Cannot+query+escape+768
Here are some of the pages that give solutions:
https://forums.adobe.com/thread/2491654
https://forums.adobe.com/thread/2476727
--
Shmuel Wolfson
Technical Writer
058-763-7133
On 27-May-18 7:53 PM, Ken Poshedly wrote:
Here's something I didn't need to have happen on a Saturday night. And I
suspect the cause seems to be Windows 10 updates.
Worked on some FM 10.0 files Saturday morning and all was well and was able to
print to my Samsung C1810W color laserjet printer.
I knew Windows had downloaded updates the night before because I was prompted
to do a restart. I postponed the restart until I completed my work. Sometime
later in the day on Saturday when I was out cutting the lawn, the automatic
restart occurred and the Windows 10 updates finished installing.
Late that night when I tried to print in FrameMaker, I got a pop-up with "FrameMaker" in the top
left corner and the statement, "Cannot print because the selected default printer is not compatible with
FrameMaker. (Cannot query escape 768.)" This also occurred when I tried to print to the
"Adobe" printer as well.
By the way, it prints a Word file just fine. And NO, I did not diddle with FM
or do anything else today with it.
After doing some online searching, I learned how to go back to the previous Windows 10
"build" and now can print once more from FM.
But now I'm paranoid about Windows 10 updates once more screwing with my
settings. I am aware that I can somehow install only the updates I want but not
others.
So what gives and how to end this predicament? Details please.
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