Hi folks

I use FrameMaker (as part of Technical Communication Suite), and a number of 
Creative Cloud apps (mainly Illustrator but I also use others occasionally) all 
day. I usually run FrameMaker and Illustrator at the same time, switching 
between them tens of times during the day.

I recently updated FrameMaker from v16.0.2 to 16.0.3. When I restarted 
FrameMaker I was prompted to choose an Adobe Profile. The choice was Business 
or Personal. There was no way (that I could see) to progress without making a 
choice.

I had not heard of these profiles before so I looked at the guidance on the 
page and chose Business.

Oh, boy! How I wish I had not updated FrameMaker. These profiles are causing me 
no end of trouble.

Our IT department has been talking to Adobe, and IT tells me that Adobe says… 
TCS and FM are only available under Personal profile, Creative Cloud apps are 
only available under Business profile.

This means that now, every time I want to switch between two applications 
(which have been running perfectly happily, side-by-side, for years), I have to 
sign out of one profile and sign back in under the other profile. The 
applications, of course, close each time I sign out. If I don’t change 
profiles, then either FrameMaker or Illustrator (depending upon how I am signed 
in) claims to be a trial version, with a countdown.

Oddly, if I right-click on an image in FrameMaker I still get the same old 
choices to edit the image – i.e. Illustrator and Photoshop are still on the 
list of options.

Has anyone else come across issues with these new profiles? Am I missing a 
trick somewhere?

I’ve been using FrameMaker, on-and-off, since v7.2 but this change is making me 
re-evaluate my tools. I’m seriously wondering if it is time to give up on Adobe 
and switch to something more useable.

Sue Thomson MISTC
Senior Technical Author
Specialist Radio Frequency


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