Some of us have been using FrameMaker since it was owned by Frame. For many 
years, it seemed as if Adobe was trying to abandon FraneMaker. That has changed 
and it is still a good product. RoboHelp, however, is much more troublesome. I 
would not recommend it. It's buggy, and cumbersome. That said, the company I 
work for is moving into a DITA toolset that is even more buggy than RoboHelp 
and doesn't have nearly the publishing capabilities of FrameMaker. So, I am 
thankful that I can, for a little while longer, still work with one good tool.

And yeah, installation and licensing is a pain. I hesitate to get with Adobe 
Support for RoboHelp problems because a reinstall is often necessary and it's 
just a major pain. In contrast, I can't remember the last time I had to contact 
them with a FrameMaker problem. FrameMaker has that one characteristic that I 
really appreciate in a software tool - it works.


Principal Technical Documentation Specialist, Robotic Automation  |  
Pegasystems Inc.
Office: +1.678.527.5412  |  Email: 
michael.nor...@pega.com<mailto:michael.nor...@pega.com>  |  
www.pega.com<http://www.pega.com/>

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